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Cannot link Mini+ to Prusa Connect  

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astrophage
(@astrophage)
Active Member
Cannot link Mini+ to Prusa Connect

When I attempt to connect to Prusa Connect on my Mini+ I get the following error message:

Registration to Prusa Connect Failed.

More details at help.prusa3d.com/connect_error

However, the URL help.prusa3d.com/connect_error goes to a 404 error. Has anyone gotten their Mini connected to Prusa Connect?

 

Prusa Link: Working

Prusa Connect: Not Working

This topic was modified 1 year ago by astrophage
Posted : 20/09/2023 9:05 pm
blackRhino
(@blackrhino)
Active Member
RE: Cannot link Mini+ to Prusa Connect

Im in the same boat. Got onto chat support with Prusa, but wasn't able to solve it for me. Did a hard reset, re-flashed 5.1.0, re-connected wifi module, connected to link successfully. Still got that same screen above.

Posted : 20/09/2023 9:24 pm
blackRhino
(@blackrhino)
Active Member
RE: Cannot link Mini+ to Prusa Connect

They did have me load this setting via an ini file:

[service::connect]

hostname = buddy-a.connect.prusa3d.com

tls = True

port = 443

into the "Load Settings" area, which at first seemed like it did something good because it went to a screen that looks like this:

However, nothing changed

Posted : 20/09/2023 9:33 pm
Hello
(@hello)
Noble Member
RE: Cannot link Mini+ to Prusa Connect

 

Posted by: @astrophage

When I attempt to connect to Prusa Connect on my Mini+ I get the following error message:

Registration to Prusa Connect Failed.

More details at help.prusa3d.com/connect_error

However, the URL help.prusa3d.com/connect_error goes to a 404 error. Has anyone gotten their Mini connected to Prusa Connect?

 

Prusa Link: Working

Prusa Connect: Not Working

https://github.com/prusa3d/Prusa-Firmware-Buddy/issues/3133

That's the xl I know but it's the same problem 

Adding the dumbby code should have started it correctly what do you mean nothing changed will it just not connect

Posted by: @blackrhino

They did have me load this setting via an ini file:

[service::connect]

hostname = buddy-a.connect.prusa3d.com

tls = True

port = 443

into the "Load Settings" area, which at first seemed like it did something good because it went to a screen that looks like this:

However, nothing changed

 

Please help me out by downloading a model it's free and easy but really helps me out https://www.printables.com/@Hello_474427/models

Posted : 20/09/2023 10:06 pm
kspear
(@kspear)
Member
RE: Cannot link Mini+ to Prusa Connect

+1

Posted : 20/09/2023 11:03 pm
blackRhino
(@blackrhino)
Active Member
RE: Cannot link Mini+ to Prusa Connect

After it shows that "Loaded Successfully" screen it never activates as far as I can tell. The status remains "No config"

 

When I select "Add printer to connect" the registration always fails like in the first post.

I went to the github bug link, and tried that specific code, but didn't work either

Posted : 20/09/2023 11:10 pm
bg1627
(@bg1627)
Active Member
RE: Cannot link Mini+ to Prusa Connect

Same issue here.  I kept trying the "Add to Connect" option and eventually instead of failing it actually went through gave a code, but it still shows as "no config" in the settings.  It's registered online, but shows as "offline."

Posted : 23/09/2023 12:47 am
NightlyH
(@nightlyh)
Member
RE: Cannot link Mini+ to Prusa Connect

I too cannot get this to work. Probably just alpha firmware being alpha. I''m sure this will be fixed soon enough.

Posted : 23/09/2023 4:08 am
Dan
 Dan
(@dan-7)
Member
RE: Cannot link Mini+ to Prusa Connect

I got the same error initially but then I turned off prusa link before trying to enable prusa connect and it worked for me!

Posted : 23/09/2023 7:29 pm
PaulBGD
(@paulbgd)
Member
RE: Cannot link Mini+ to Prusa Connect

That almost works for me, but now it's stuck in a loop of trying to connect and failing. Here's my process, maybe someone else can get further:

  1. I enabled prusa link, which works
  2. Per Dan's comment above I disabled it, which after restarting the printer I was able to get a registration code for connect
  3. Adding the printer worked, but the printer shows perpetually offline in connect. On the printer's side it still doesn't think it's setup to connect.
  4. I go into settings in prusa connect and download the .ini file to the flash drive, then load the settings from it to the printer
  5. Now it loops between "Connecting" <-> "net fail"

 

Posted : 26/09/2023 7:45 pm
blackRhino
(@blackrhino)
Active Member
RE:

I did a factory reset (settings only) of my mini, and that got it working. One thing I did though is once I got the code on my printer and entered it into connect online it said my printer was offline. I went to the settings in connect online & downloaded the LAN file. I removed everything in the file except for the [service::connect] section. You should see your token at the bottom of it. Then load it into the connect settings in the printer, and it began to work for me. I also had to turn off Link for it to be consistent.

This post was modified 1 year ago 2 times by blackRhino
Posted : 28/09/2023 6:43 pm
Busy With 3D Printing
(@busy-with-3d-printing)
Eminent Member
RE: Cannot link Mini+ to Prusa Connect

I am also having problems with PrusaConnect on the Mini. I can get it to work for a few hours, and then it never works, so I remove it from my account and try to set it up again. And it fails for a long time, and then finally it works, and the cycle goes on. As you see, this is not one bit convenient. Tho...

 

Posted by: @nightlyh

I too cannot get this to work. Probably just alpha firmware being alpha. I''m sure this will be fixed soon enough.

 

Posted : 01/10/2023 11:32 pm
Busy With 3D Printing
(@busy-with-3d-printing)
Eminent Member
RE: Cannot link Mini+ to Prusa Connect

Another thing I noticed...

 

 

 

You can't send files from PrusaSlicer to PrusaConnect in PrusaSlicer.

 

Posted : 02/10/2023 12:04 am
blackRhino
(@blackrhino)
Active Member
RE: Cannot link Mini+ to Prusa Connect

As I posted above, I have been able to get connect working. Though I am also experiencing the printer intermittently getting disconnected from connect. It happens regularly during the day. Usually right after I start a print, and a few times during the middle of the print.

Posted : 02/10/2023 4:28 pm
blackRhino
(@blackrhino)
Active Member
RE: Cannot link Mini+ to Prusa Connect

I am also missing the option to send files directly from prusa slicer to connect

Posted : 03/10/2023 3:23 am
HainjeDAF
(@hainjedaf)
Eminent Member
RE: Cannot link Mini+ to Prusa Connect

I finally reset my connection.
I generated new passwords and API codes.

And then I bot in PrusaSlicer and in PrusaConnect re-registered my printer.

Now it works fine and I also can put files in subfolders. Something that firmware 4.4.1. doesn't do.

Posted : 03/10/2023 10:43 am
Busy With 3D Printing
(@busy-with-3d-printing)
Eminent Member
RE: Cannot link Mini+ to Prusa Connect

Where is MINI?

Posted : 04/10/2023 8:34 pm
blackRhino
(@blackrhino)
Active Member
RE: Cannot link Mini+ to Prusa Connect

It seems they have fixed something. My mini has stayed connected all day today, which hasn't happened ever. 

Posted : 04/10/2023 9:22 pm
blackRhino
(@blackrhino)
Active Member
RE: Cannot link Mini+ to Prusa Connect

Ugh never mind. Went offline again 🙁 

Posted : 04/10/2023 10:24 pm
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