RE: Unofficial Prusa Mini Wait Thread
@derek
I can 100% understand the situation they are in right now. I’ve been the guy on the other side of the phone for vendors/consumers explaining that our timeline fell behind or we are pushing out a launch. Even worse is when you have a recall, that’s awful to deal with from a stress point of view.
I also like to be an early adopter to new tech, recently I had a day 1 HTC Vive pre-order and enjoyed it a lot. But I enjoyed it within the time period I was quoted at purchase. You’re correct in that they should not have built out such a robust delivery schedule yet. It was pre-mature and I hope Prusa learns from this. But I don’t have high hopes on that because this isn’t the first time they’ve been in this situation. I don want to deal with the hassle of changing my order, that’s why I’m not going to do it until I’m home and able to work from my computer. So hopefully I do get shipping in the next few days.
RE: Unofficial Prusa Mini Wait Thread
Can I just check with you who are still waiting for shipment - my order status is 'payment accepted' (I ordered on the 31st Oct). Does that sound right?
Texy
RE: Unofficial Prusa Mini Wait Thread
@texy
I am surprised it is not listed as BackOrdered (that is how mine is listed) have they actually taken the money for your payment yet or is it pending shipment?
RE: Unofficial Prusa Mini Wait Thread
@texy
This is how my status looks like
Date | Status |
---|---|
10/14/2019 | Payment accepted |
10/14/2019 | On backorder (pending) |
10/14/2019 | Waiting for payment |
RE: Unofficial Prusa Mini Wait Thread
Can I just check with you who are still waiting for shipment - my order status is 'payment accepted' (I ordered on the 31st Oct). Does that sound right?
Texy
Mine says (bottom to top):
On backorder (waiting payment), payment accepted, invoice payment. If I open the invoice it says: amount already paid. I no longer have it on my credit card indeed. But it doesn't say "on backorder" anymore
RE: Unofficial Prusa Mini Wait Thread
Can I just check with you who are still waiting for shipment - my order status is 'payment accepted' (I ordered on the 31st Oct). Does that sound right?
Texy
Correct, if you have payment accepted then its just waiting to be shipped. Then if you click on the order number then you will see Payment Accepted , then on backorder.
So everything is good to go!
RE: Unofficial Prusa Mini Wait Thread
I've been away from here for a couple weeks now. Lemme guess.... still no shipped units. LMAO 🤣 🤣
RE: Unofficial Prusa Mini Wait Thread
I've been away from here for a couple weeks now. Lemme guess.... still no shipped units. LMAO 🤣 🤣
Yup , I think they shipped 1 printer but that was to the boss's son 😉
RE: Unofficial Prusa Mini Wait Thread
Blog post said it was one of their most successful launches ever. So successful they haven't shipped a single unit since before Christmas. Lol
RE: Unofficial Prusa Mini Wait Thread
Actually, they did ship a few to people who ordered on the first two days. Not a lot, though 🙁
RE: Unofficial Prusa Mini Wait Thread
@eric-c17
No, mine shipped - small group shipped last week.
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Chuck H
3D Printer Review Blog
RE: Unofficial Prusa Mini Wait Thread
@charles-h13
Lemme guess. It's the finest 3d printer that money can buy? Hands down winner of the printer of the year and printer of the decade awards?
RE: Unofficial Prusa Mini Wait Thread
I thought the mini's were shipping in November?
RE: Unofficial Prusa Mini Wait Thread
Just spoke with chat. May order is the first on the 14th and here is what she said:
RE: Unofficial Prusa Mini Wait Thread
Blog post said it was one of their most successful launches ever. So successful they haven't shipped a single unit since before Christmas. Lol
Depends on how you define success. Raking in the cash, check. Sold a bunch of pre-orders, check. Yet to meet schedule, check.
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Chuck H
3D Printer Review Blog
RE: Unofficial Prusa Mini Wait Thread
Can I just check with you who are still waiting for shipment - my order status is 'payment accepted' (I ordered on the 31st Oct). Does that sound right?
Texy
Correct, if you have payment accepted then its just waiting to be shipped. Then if you click on the order number then you will see Payment Accepted , then on backorder.
So everything is good to go!
Hmmm,, it doesn't say 'backorder' anywhere that I can see. I did pay by 'invoice', so maybe it works a little differently? (but I have definitely paid the full amount).
Texy
RE: Unofficial Prusa Mini Wait Thread
@eric-c17
But they keep coming to buy more printers so obviously it is working.
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Chuck H
3D Printer Review Blog
RE: Unofficial Prusa Mini Wait Thread
@texy
Here is what you should see
RE: Unofficial Prusa Mini Wait Thread
Just spoke with chat. May order is the first on the 14th and here is what she said:
Marina 11:31Your order will be shipped between the 10th and 21st of February. Once the order is shipped, you will receive a tracking number by email
I think that confirms what I suspected, they have slipped out by a week or so, which to be fair is within the bounds mentioned in the shipping table last update. Shipping of orders from the 13th will continue through to next week, then start on the 14th after that.
The claim that Minis are shipped in order seems to be not completely true, if there are orders from the 12th outstanding, and one from the 20th Oct has been delivered. I guess 2 out of 1000's is not many, but still makes me wonder how their algorithm really works.
RE: Unofficial Prusa Mini Wait Thread
Just spoke with chat. May order is the first on the 14th and here is what she said:
Marina 11:31Your order will be shipped between the 10th and 21st of February. Once the order is shipped, you will receive a tracking number by emailI think that confirms what I suspected, they have slipped out by a week or so, which to be fair is within the bounds mentioned in the shipping table last update. Shipping of orders from the 13th will continue through to next week, then start on the 14th after that.
The claim that Minis are shipped in order seems to be not completely true, if there are orders from the 12th outstanding, and one from the 20th Oct has been delivered. I guess 2 out of 1000's is not many, but still makes me wonder how their algorithm really works.
Shipping algorithm? Aww. That's sweet that you think there's actual a rhyme or reason to the way they do things.