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Unofficial Prusa Mini Wait Thread  

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RetroBill
(@retrobill)
Estimable Member
RE: Unofficial Prusa Mini Wait Thread

Here is what I got from customer service for those who think like me their order was cancelled

 

"No, that "back order pending" is an automatic status when the order is still waiting for the payment. However, the system has a way to possibly spot duplicates, so in this case the statuses for those duplicates were changed into "cancelled". But the order you paid for isn't cancelled.

As long  the status of an order is "payment accepted", then the order is in preparation"

 

My order is still in queue in the same place. 

Esta publicación ha sido modificada el hace 5 years por RetroBill
Respondido : 14/12/2019 2:21 pm
cwbullet
(@cwbullet)
Miembro
Topic starter answered:
RE: Unofficial Prusa Mini Wait Thread

That is good news.

--------------------
Chuck H
3D Printer Review Blog

Respondido : 14/12/2019 2:39 pm
cwbullet
(@cwbullet)
Miembro
Topic starter answered:
RE: Unofficial Prusa Mini Wait Thread

They are really making progress on the shipments. They must have hired extra staff to meet this demand.  

--------------------
Chuck H
3D Printer Review Blog

Respondido : 14/12/2019 2:43 pm
RetroBill
(@retrobill)
Estimable Member
RE: Unofficial Prusa Mini Wait Thread
Posted by: @charles-h13

They are really making progress on the shipments. They must have hired extra staff to meet this demand.  

How can you tell? the shipping spreadsheet hasn't changed much

Respondido : 14/12/2019 4:34 pm
cwbullet
(@cwbullet)
Miembro
Topic starter answered:
RE: Unofficial Prusa Mini Wait Thread

@k9bub

In the last 48hours they have made huge strides toward filling orders.

--------------------
Chuck H
3D Printer Review Blog

Respondido : 14/12/2019 4:35 pm
RetroBill
(@retrobill)
Estimable Member
RE: Unofficial Prusa Mini Wait Thread

Do they box mini's on weekends for shipping on Monday?

Respondido : 14/12/2019 5:07 pm
cwbullet
(@cwbullet)
Miembro
Topic starter answered:
RE: Unofficial Prusa Mini Wait Thread

@k9bub

No idea but suspect they do not.  

--------------------
Chuck H
3D Printer Review Blog

Respondido : 14/12/2019 6:10 pm
Dazzy
(@dazzy)
New Member
RE: Unofficial Prusa Mini Wait Thread
Posted by: @a-steinel
Posted by: @billdifabio

Can some repost the Google spreadsheet link and info on how I can find my order status?

Sure thing:

https://docs.google.com/spreadsheets/d/1cEUO-8AQevqBbD37C25bSPWbb3Lpk6q_-WZuZ0HOIOY/edit#gid=0

https://shop.prusa3d.com/en/order-history

Why does the spreadsheet only show order from oct - nov?

Respondido : 14/12/2019 10:01 pm
Rick
 Rick
(@rick)
Trusted Member
RE: Unofficial Prusa Mini Wait Thread
Posted by: @darren-karp
Posted by: @a-steinel
Posted by: @billdifabio

Can some repost the Google spreadsheet link and info on how I can find my order status?

Sure thing:

https://docs.google.com/spreadsheets/d/1cEUO-8AQevqBbD37C25bSPWbb3Lpk6q_-WZuZ0HOIOY/edit#gid=0

https://shop.prusa3d.com/en/order-history

Why does the spreadsheet only show order from oct - nov?

Because the Preorders for the Mini started in mid October.

Respondido : 15/12/2019 12:08 am
ItsAMeMario
(@itsamemario)
Active Member
RE: Unofficial Prusa Mini Wait Thread

@darren-karp

I suspect the majority of people who care enough about their mini shipping to even find that document ordered early on. It's likely just coincidence that the last order time on the document was 29-11-2019 and nobody who's ordered since then has found/updated the document.

Respondido : 15/12/2019 1:08 am
cwbullet
(@cwbullet)
Miembro
Topic starter answered:
RE: Unofficial Prusa Mini Wait Thread

Based on the video, I wish I had ordered 2-more.

--------------------
Chuck H
3D Printer Review Blog

Respondido : 15/12/2019 1:48 am
MileHigh3Der
(@milehigh3der)
Honorable Member
RE: Unofficial Prusa Mini Wait Thread

I’m kind of annoyed that I got the first notification about the new mini printer on the 14th (EU time). placed an order within hours of getting the email and minutes of reading it and I am three days into the queue. Was there a pre-release of the launch of this or something? I thought I was at the front of the queue and I’m in the middle.

Respondido : 15/12/2019 6:32 pm
K7ZPJ
(@k7zpj)
Reputable Member
RE: Unofficial Prusa Mini Wait Thread
Posted by: @milehigh3der

I’m kind of annoyed that I got the first notification about the new mini printer on the 14th (EU time). placed an order within hours of getting the email and minutes of reading it and I am three days into the queue. Was there a pre-release of the launch of this or something? I thought I was at the front of the queue and I’m in the middle.

The Mini announcement was posted in the prusaprinters.org blog on October 12th.  There was an email from the Prusa Newsletter about the post that was sent on the 12th.   The announcement video was also posted on YouTube on Oct 12th.  Plus posts on Facebook and Twitter.

 

Respondido : 15/12/2019 7:18 pm
Dazzy
(@dazzy)
New Member
RE: Unofficial Prusa Mini Wait Thread

The spreadsheet doesn't show that many orders on it. Surely there's 1000's of orders? I haven't ordered my Mini yet as I'm loathed to fork out all the money and have to wait 4 or 5 months before delivery.

Respondido : 15/12/2019 7:23 pm
Dazzy
(@dazzy)
New Member
RE: Unofficial Prusa Mini Wait Thread

The spreadsheet doesn't show that many orders on it. Surely there's 1000's of orders? I haven't ordered my Mini yet as I'm loathed to fork out all the money and have to wait 4 or 5 months before delivery.

Respondido : 15/12/2019 7:23 pm
crudo
(@crudo)
Active Member
RE: Unofficial Prusa Mini Wait Thread

According to this interview (in Czech only) with Josef Prusa, they sold 1200 units in first 24 hours. And to date of the interview, they have almost 7000 orders.

https://www.televizeseznam.cz/video/lupa/vyrabime-7-tisic-tiskaren-mesicne-zajem-o-minimodel-je-brutalni-rika-3d-tiskar-prusa-64005841

Respondido : 15/12/2019 7:31 pm
MileHigh3Der
(@milehigh3der)
Honorable Member
RE: Unofficial Prusa Mini Wait Thread

Why are some order numbers ###XX in the spread sheet?

Respondido : 15/12/2019 9:15 pm
K7ZPJ
(@k7zpj)
Reputable Member
RE: Unofficial Prusa Mini Wait Thread

Data Security concerns by the person the entered the information in the spreadsheet.    

If you have the order number and can come up with other information about the order, you might be able to have the shipping address or order changed.

 

Respondido : 15/12/2019 9:28 pm
RetroBill
(@retrobill)
Estimable Member
RE: Unofficial Prusa Mini Wait Thread
Posted by: @milehigh3der

I’m kind of annoyed that I got the first notification about the new mini printer on the 14th (EU time). placed an order within hours of getting the email and minutes of reading it and I am three days into the queue. Was there a pre-release of the launch of this or something? I thought I was at the front of the queue and I’m in the middle.

You an me both. It was only by chance that I went to the site to see about the MK3S and saw the Mini and ordered on Oct 13th 5PM CST time  and turns out to be midnight Prague time so my order is the 1st order on the 14th and my order is somewhere in the middle of the pack

Respondido : 15/12/2019 11:01 pm
MileHigh3Der me gusta
cwbullet
(@cwbullet)
Miembro
Topic starter answered:
RE: Unofficial Prusa Mini Wait Thread

@milehigh3der

Some of the numbers were not complete.  

--------------------
Chuck H
3D Printer Review Blog

Respondido : 15/12/2019 11:05 pm
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