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Support Help, Where is my Mini  

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martin.f28
(@martin-f28)
Active Member
Support Help, Where is my Mini

I placed my order January 9th here is my info

202418540- 01/09/2020- $398.28- Credit Card Payment accepted -PDF PDF

 

It says payment accepted Then I see this

 

202418546-  01/09/2020- $398.28- Credit Card On backorder (Waiting for payment) -

 

Just wondering what the deal is. One says I paid the other waiting on payment?  The links won't open.

Please Email

Postato : 15/05/2020 7:57 pm
JoanTabb
(@joantabb)
Veteran Member Moderator
RE: Support Help, Where is my Mini

Hi Martin,

go on the chat service on the eShop page, five seconds after the page opens, the chat window will open!

regards Joan

I try to make safe suggestions,You should understand the context and ensure you are happy that they are safe before attempting to apply my suggestions, what you do, is YOUR responsibility. Location Halifax UK

Postato : 15/05/2020 9:09 pm
Texy
 Texy
(@texy)
Reputable Member
RE: Support Help, Where is my Mini

 

Putting your personal order details on public show probably isn't the best thing to do.....

Postato : 16/05/2020 2:57 pm
chris
(@chris-29)
New Member
RE: Support Help, Where is my Mini

I ordered my mini December 31, 2019

 

still no printer.  Tried to log into http://help.prusa3d.com/shippingtable but unable to.  Patience is wearing thin.  When can expect my printer.

Postato : 18/05/2020 10:41 am
Gordon W
(@gordon-w)
Reputable Member
RE: Support Help, Where is my Mini
Posted by: @c_orsatti

I ordered my mini December 31, 2019

 

still no printer.  Tried to log into http://help.prusa3d.com/shippingtable but unable to.  Patience is wearing thin.  When can expect my printer.

You shouldn't need to log in to see the shipping table, ( https://help.prusa3d.com/en/article/shipping-information_2297 ) but currently orders placed December 30, 2019 - January 5, 2020 show as shipping from June 8th, so hopefully you shouldn't have too much longer to wait.

Postato : 18/05/2020 12:13 pm
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