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Mr Slingman
(@mr-slingman)
Active Member
Weird Error

Sometimes when I start my MK4S w/MMU3 I get a blue screen with an unknown error. Has anyone else seen this?

Posted : 14/12/2025 2:39 pm
1 people liked
LarGriff
(@largriff)
Reputable Member
RE: Weird Error

6.4.0 has been a disaster for MK4S/MMU.  Try reverting to 6.2.6.

MK4S/MMU3

Posted : 14/12/2025 3:20 pm
Mr Slingman
(@mr-slingman)
Active Member
Topic starter answered:
RE: Weird Error

That's a good idea. I'll do that as soon as it's done printing. Thanks.

Posted : 14/12/2025 3:59 pm
Robinson
(@robinson)
Active Member
RE: Weird Error

I've had the same problem since the 6.4.0 firmware update. If I press Reset, it restarts fine. It's reassuring to see I'm not the only one!

Prusa MK4 dans Original Prusa Enclosure et Prusa i3 MK3S+ dans PrusaBox

Posted : 17/12/2025 8:50 am
WilliBilli
(@willibilli)
Member
RE: Weird Error

Same error here, restart helps as workaround.

Posted : 20/12/2025 1:01 pm
Laban
(@laban)
Active Member
RE: Weird Error

Exactly same error on my MK4s + MMU3 since update. Each power on generates this "unknown error"

Posted : 02/01/2026 10:16 am
BMC
 BMC
(@bmc)
Eminent Member
RE: Weird Error

I just had the same error "Unable to Show Details". But over the last several weeks, I've had other errors too: "Marlin Request Timeout," "G-Code Isn't fully compatible", printer frozen "Reloading Filament", the MMU3 system fails with repeated loads/unloads, the extruder crashes into the wipe tower... 90% of my prints have failed through one or several of these problems. I've gone through the entire printer and can't fins any physical reason why this is happening. My only conclusion is that the firmware is corrupt or that there's an internal electronics failure of some sort. - Any ideas?

Posted : 08/01/2026 3:53 pm
Mr Slingman
(@mr-slingman)
Active Member
Topic starter answered:
RE: Weird Error

I downgraded the firmware and it’s working fine. If that doesn’t fix things, contact Prusa support. They’re very good at figuring out the problems. 

Posted : 08/01/2026 5:54 pm
BMC
 BMC
(@bmc)
Eminent Member
RE: Weird Error

Prusa has been MIA.  Live Chat isn’t working and they haven’t responded to my emails yet.

Posted : 08/01/2026 6:13 pm
Laban
(@laban)
Active Member
RE: Weird Error

I downgraded to 6.2.6 and no error after this firmware installation...

the 6.4.0 is really unstable for me, i must reset my MK4S after each boot.  

Posted : 08/01/2026 9:26 pm
BMC
 BMC
(@bmc)
Eminent Member
RE: Weird Error

How do you get the old firmware? I don’t think I have this saved anywhere.

Posted : 09/01/2026 3:16 am
Oxygen
(@oxygen)
Reputable Member
RE: Weird Error

https://help.prusa3d.com/downloads -> click on "show older versions” -> download it and place it on the USB stick and restart the printer. when you see the logo on the screen press reset (force the printer to downgrade)

Stock MK4S with FW 6.2.6

Posted : 09/01/2026 8:28 am
1 people liked
Laban
(@laban)
Active Member
RE: Weird Error

You can use https://connect.prusa3d.com/ and your printer. Download file on your computer, put the file from interface and click on "flash" then.

Posted : 09/01/2026 10:43 am
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