MK4 does not show object preview after update to firmware v. 6.1.2
 
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[Solved] MK4 does not show object preview after update to firmware v. 6.1.2  

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Thombo
(@thombo)
Member
MK4 does not show object preview after update to firmware v. 6.1.2

After updating my MK4 from firmware 6.0.4 to 6.1.2+7894, printer stopped showing object images while printing.

Settings in Prusa Slicer under "Printer" -> G-code-thumbnails are: 16x16/QOI, 313x173/QOI, 440x240/QOI, 480x240/QOI, 640x480/PNG

(I did not change these values neither before nor after the FW update.)

How can I make the printer display the images again? Thanks for helping.

Posted : 04/09/2024 8:25 am
Fred liked
Fred
 Fred
(@fred-7)
Member
RE: MK4 does not show object preview after update to firmware v. 6.1.2

I no longer have the image either... even with software 6.1.3

Posted : 06/09/2024 9:28 am
Thombo
(@thombo)
Member
Topic starter answered:
RE: MK4 does not show object preview after update to firmware v. 6.1.2

I reported the issue as bug on Prusa3D github repository after customer support did not succeed to resolve it.

Posted : 06/09/2024 4:15 pm
Thombo
(@thombo)
Member
Topic starter answered:
RE: MK4 does not show object preview after update to firmware v. 6.1.2

I exported the gCode, transferred it to the USB stick directly (i.e. I put stick in my laptop) and now an image is shown! In all other cases when image was not shown I used Prusa Link or Prusa Connect for file transfer. Fred, does that perhaps work for you as well?

Posted by: @fred-7

I no longer have the image either... even with software 6.1.3

 

Posted : 06/09/2024 4:32 pm
Thombo
(@thombo)
Member
Topic starter answered:
RE: MK4 does not show object preview after update to firmware v. 6.1.2

Solution / workaround: Set the timing for the Print Progress Screen (Settings -> User Interface) to more than the default 30s. (Due to a current bug.)

 

Posted : 10/09/2024 1:12 pm
usmcsni liked
usmcsni
(@usmcsni)
Eminent Member
RE: MK4 does not show object preview after update to firmware v. 6.1.2

Thank you so much I have been going crazy trying to get this working 

Posted by: @thombo

Solution / workaround: Set the timing for the Print Progress Screen (Settings -> User Interface) to more than the default 30s. (Due to a current bug.)

 

 

Posted : 21/10/2024 10:41 pm
HKOCH
(@hkoch)
Member
RE: MK4 does not show object preview after update to firmware v. 6.1.2

Thanks. I was also wondering how to get the back working. !! Now it works 

Posted by: @thombo

Solution / workaround: Set the timing for the Print Progress Screen (Settings -> User Interface) to more than the default 30s. (Due to a current bug.)

 

 

Trust me, i'm an engineer ! PRUSA: Always do your best. What you plant now, you will harvest later

Posted : 26/11/2024 8:44 pm
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