How to turn off warning messages from MK4
The context:
With my MK4/MMU3 I got the message : Printer has detected multiple consecutive filament loading errorts. We recommend checking Nextruder main-plate. Visit prusa.io/mmu-care
So if followed the link, followed the instructions, changed the Nextruder main-plate, and quit having filament loading difficulties.
BUT now I still get the same error message repeated at the end of every print run.
I have tried to find something telling how to acknowledge the messge and turn it off. I have tried searching on the Prusa web site(s) for how to turn it off. I have looked through each menu item on the MK4 screen. Reset & reboot have no effect. Perhaps it is just that my glasses are very dirty and I am not seeing something but
HOW does one turn off/silence error messages? How does one find that topic in the documentation?
RE: How to turn off warning messages from MK4
Hello,
To silence or clear persistent error messages on your Prusa MK4 with MMU3, especially after you've already addressed the issue (like fixing the Nextruder main-plate), you'll need to follow a few steps. The error message may still appear due to a persistent flag in the printer's firmware that hasn't been cleared. Here’s how to handle it:
Steps to Acknowledge and Silence Error Messages:Clear Error History:
Go to the "Settings" menu on your MK4.Look for an option like "Clear Error History" or "Reset Errors".This should clear the persistent error messages that are not relevant anymore.Check the "Notifications" Settings:
In the printer’s menu, there might be a "Notifications" or "Warnings" section.You can either turn off or adjust notification settings to stop seeing repeated messages.Perform a Full Reset:
Since a reboot didn’t work, try performing a full "Factory Reset" (Note: this will reset your printer to default settings, so you may need to reconfigure network settings, etc.).You can do this by going to Settings > Reset > Reset All.Check MMU Settings:
The MMU3 might still have an error flag that needs to be cleared.Go into the MMU settings in the menu, and look for options related to error resets or filament loading retries. Make sure that any past error states are cleared.Update Firmware:
Ensure your printer and MMU3 have the latest firmware, as sometimes error messages are fixed or handled differently in newer versions.Check the Prusa Firmware Page and perform any available updates.Consult the Prusa Documentation:
The specific error handling or clearing procedure may not be directly listed in the main documentation, but you could find further guidance in the Prusa Knowledge Base or the Prusa Forum, where other users with similar issues might have shared solutions.Contact Prusa Support:
If none of the above steps resolve the issue, consider reaching out to Prusa Support. They can guide you further, especially if this is a bug or an undocumented feature.
Best Regards
jack