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Hardfault - Precise data access error  

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Gregory Verba
(@gregory-verba)
Trusted Member
Hardfault - Precise data access error

Hi all,

During the print this morning I got this error:

https://imgur.com/w5pkz9a

MK4, 5.0.0-RC

Anyone know what caused this error?

Napsal : 27/08/2023 12:41 pm
Gregory Verba
(@gregory-verba)
Trusted Member
Topic starter answered:
RE: Hardfault - Precise data access error

I contacted support and here is their respond:

It is possible that it was a glitch of the RC version of the InputShaping firmware.

They have passed crash dumb file to their devs for checking .

Napsal : 30/08/2023 5:43 am
Enrique
(@enrique-3)
Active Member
RE: Hardfault - Precise data access error

 have the same problem, is there a solution?

Original Prusa MK4Firmware 5.0.0+12061PrusaSlicerVersion: 2.6.1+win64Build: PrusaSlicer-2.6.1+win64-202309060711Operating System: WindowsSystem Architecture: 64 bitWindows Version: Windows 11

Napsal : 20/09/2023 7:01 am
J.Roberts
(@j-roberts)
Active Member
RE: Hardfault - Precise data access error

You experienced a Hard Fault on 5.0.0.-RC? ...then update to the 5.0.0 release.

Posted by: @enrique-3

 have the same problem, is there a solution?

 

Napsal : 20/09/2023 8:27 pm
Enrique
(@enrique-3)
Active Member
RE: Hardfault - Precise data access error

thanks, it is no rc version, - 4.7.2 and 5.0.0 caused the problem

Original Prusa MK4Firmware 5.0.0+12061PrusaSlicerVersion: 2.6.1+win64Build: PrusaSlicer-2.6.1+win64-202309060711Operating System: WindowsSystem Architecture: 64 bitWindows Version: Windows 11

Napsal : 21/09/2023 1:16 am
jessemarsh
(@jessemarsh)
Member
RE: Hardfault - Precise data access error

Hi, I have upgraded to 5.0.1 and still have the same problem. If there's not a solution, is there at least a way to avoid the error?

 

Napsal : 09/11/2023 5:17 pm
TechMudjin
(@techmudjin)
Member
RE: Hardfault - Precise data access error

I had the same problem. I turned my printer off and started it up the next day, loaded a new gcode into the usb stick, and when i put it into my MK4, it didnt find the USB. I had to pull it out and push it back in again. Since Ive had issues with USB conntections going loose on other machines, could this be the problem?

Napsal : 18/11/2023 8:17 am
Prints&Kinks
(@printskinks)
Member
JoanTabb
(@joantabb)
Veteran Member Moderator
RE: Hardfault - Precise data access error

support rarely look here, have a chat and refer to this post!

Joan

I try to make safe suggestions,You should understand the context and ensure you are happy that they are safe before attempting to apply my suggestions, what you do, is YOUR responsibility.Location Halifax UK

Napsal : 24/06/2025 6:49 am
1 lidem se líbí
Prints&Kinks
(@printskinks)
Member
RE: Hardfault - Precise data access error

Ok thank you! I didn’t know there was a chat function but the printer screen did say to email support with the crash dump file.

Napsal : 24/06/2025 6:51 am
JoanTabb
(@joantabb)
Veteran Member Moderator
RE: Hardfault - Precise data access error

Chat is in the bottom right corner of many prusa pages, it appears after about three seconds of the page opening

for instance just checked this page 

https://www.prusa3d.com/

Best wishes, Joan

I try to make safe suggestions,You should understand the context and ensure you are happy that they are safe before attempting to apply my suggestions, what you do, is YOUR responsibility.Location Halifax UK

Napsal : 24/06/2025 9:07 am
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