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Mk4 self test troubleshooting help needed
I am setting up my mk4 kit and when I perform the self test, it fails for the z axis. the right z seems to move as expected but the left z doesn’t. Is there a way to troubleshoot that can isolate mechanical from electrical issues? I can control the z outside of the self test but when it goes into self test or the axis test modes it seems to freeze up when moving rapidly up.
Posted : 05/08/2023 11:19 pm
RE: Mk4 self test troubleshooting help needed
Talk with support on chat. They will help you diagnose. Be prepared for quite a long process though. My right hand z motor was faulty, it took almost two weeks to convince support it was a fault and to get a replacement supplied. You will need to take pics and videos for support to understand the problem. Good luck!
Posted : 06/08/2023 9:17 am