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Unable to verify Extruder Type  

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Ted Lawson
(@ted-lawson)
Active Member
Unable to verify Extruder Type

Just completed the upgrade of my MK3.9 to a MK3.9S (originally a 2018 MK3). 6.4.0 firmware.

Fired it up and to my dismay got an Error# 23615 "Unable to verify Extruder Type, check connections”.

Checked connections to no avail. Would there be a problem with the love board? Looking for any further trouble shooting advice.

Respondido : 19/03/2026 3:09 am
Same Old Shane
(@same-old-shane)
Miembro Admin
RE: Unable to verify Extruder Type

sounds like you did the steps here. 

https://help.prusa3d.com/article/extruder-not-detected-31615-core-one-35615-core-one-l-26615-mk4s-13615-mk4-27615-mk3-9s-21615-mk3-9-28615-mk3-5s-23615-mk3-5_813941

Did you reach out to support so they can assist you further to identify the problem? Might be a good option for you. 

Shane (AKA FromPrusa)

Respondido : 19/03/2026 9:14 am
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