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Børge Strand-Bergesen
 Børge Strand-B...
(@borge-strand-bergesen)
New Member
Windows installation fails

Hi guys,

The prusa3d_win_2_2_3.exe does not install well on Win10. Is this a well known problem or something which can be alleviated? When I click on the file my computer says

"This app has been blocked for your protection. An administrator has blocked you from running this app. For more information, contact the administrator...."

I have admin privileges on this computer. I hope you can lend a hand so I can get it up and running.

All the best,
Børge

Posted : 12/03/2019 9:06 pm
3Delight
 3Delight
(@3delight)
Moderator Moderator
Re: Windows installation fails

It works perfectly on my Windows 10, system. It is most likely something that has been changed in your Windows Security settings and is blocking the program for some reason.

Posted : 12/03/2019 9:50 pm
carl.d9
 carl.d9
(@carl-d9)
Active Member
Re: Windows installation fails

I got the same error. I am an administrator on this PC.

Posted : 12/03/2019 10:02 pm
carl.d9
 carl.d9
(@carl-d9)
Active Member
Re: Windows installation fails

@3Delight we have two users reporting this error on the same day. How long ago were you successful running that file? Perhaps a recent Windows update has caused a problem? Do you have any other ideas what might cause this? I install software all the time and have never run into this dialog.

Posted : 12/03/2019 10:11 pm
3Delight
 3Delight
(@3delight)
Moderator Moderator
Re: Windows installation fails

Hmmm, you are right, just tried it and it has blocked it?! It says it is from an unknown publisher... I've just looked at it and there is a problem with the Security Certificate... I will notify Prusa Research...

Posted : 12/03/2019 10:24 pm
carl.d9
 carl.d9
(@carl-d9)
Active Member
Re: Windows installation fails

Thank you

Posted : 12/03/2019 10:30 pm
3Delight
 3Delight
(@3delight)
Moderator Moderator
Re: Windows installation fails

Turns out Prusa Research we're already aware and were sorting it out! All being well this should be fixed tomorrow (Wednesday 13th March 2019). I'm afraid till then we'll have to have a little patience, thanks for letting us know about it. 🙂

Posted : 12/03/2019 10:44 pm
carl.d9
 carl.d9
(@carl-d9)
Active Member
Re: Windows installation fails

Thank you

Posted : 12/03/2019 10:56 pm
3D Print Singapore
 3D Print Singa...
(@3d-print-singapore)
Eminent Member
Re: Windows installation fails

I used this youtube video LUA to help solve it.

Posted : 13/03/2019 8:13 am
carl.d9
 carl.d9
(@carl-d9)
Active Member
Re: Windows installation fails

Without knowing the reason for this failure I'm not comfortable bypassing this security feature. While it is unlikely, it is possible this file actually has been corrupted, for example with a virus. These checks are here for a reason.

Posted : 13/03/2019 11:45 am
Chocki
 Chocki
(@chocki)
Prominent Member
Re: Windows installation fails

At least it's not just me then, I had the same last night.

Normal people believe that if it ain’t broke, don’t fix it. Engineers believe that if it ain’t broke, it doesn’t have enough features yet.

Posted : 13/03/2019 5:51 pm
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