Where did the live support on the e-shop go?
 
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Andreas
(@andreas-9)
New Member
Where did the live support on the e-shop go?

Was the live chat on the e-shop (bottom right corner) removed or is it just not displaying for me?

It was (/ is ?) one of the best live supports I know.

Publié : 04/12/2019 10:21 pm
bobstro
(@bobstro)
Illustrious Member
RE: Where did the live support on the e-shop go?

Are you logged in using the account you used to purchase the printer? Also be aware that ad blockers (e.g. pihole) can cause problems with chat and other functionality.

My notes and disclaimers on 3D printing

and miscellaneous other tech projects
He is intelligent, but not experienced. His pattern indicates two dimensional thinking. -- Spock in Star Trek: The Wrath of Khan

Publié : 04/12/2019 10:53 pm
Andreas
(@andreas-9)
New Member
Topic starter answered:
RE: Where did the live support on the e-shop go?

@bobstro

Thanks! I deinstalled some addons (in firefox); now it works.

Publié : 05/12/2019 8:40 am
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