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Ultimaker crash issue  

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Annieclo
(@annieclo)
Active Member
Ultimaker crash issue

Hi everyone! 

2 days ago I got my Ultimaker S5 Pro Bundle. A great printer but I already have my first problem.

The job was done and suddenly the printer crashed against the printed part.

The crash was so hard that even the glass plate was moved.

I don't understand why the printed part stays so close to the printing nozzle after the job is done.

Do you have some idea what went wrong here?

I don't expect this kind of failure for such an expensive printer.....

I'm a bit disappointed.

 

Posted : 13/05/2022 10:36 am
jsw
 jsw
(@jsw)
Noble Member
RE: Ultimaker crash issue

I have the S5 but not the Pro Bundle and this has never happened to me.  Printer was installed January of 2021.

Shortly after the print completes, the extruder will home and the build plate will lower itself to the lowest position.

Posted : 13/05/2022 8:19 pm
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