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reddadsteve
(@reddadsteve)
Trusted Member
Printables: download all button missing on a particular model

I posted the following model:

https://www.printables.com/model/306237-wile-e-coyote

and some makers are noting that the download all files button is not showing up.  there are 48 files associated with this model.  It does show up for some people but not for others.

Is this a known issue?

Thanks,

Steve

Best Answer by Same Old Shane:

The Download all button is displayed up to a few dozen seconds after the user publishes / edits the model. The PDF must be generated and then the ZIP, which takes a while. If there is more data in the model, it may take longer. I doble checked on a couple different systems and the download all button is showing and is grabbing all the files. 

Posted : 02/11/2022 12:50 am
Same Old Shane
(@same-old-shane)
Member Admin
RE: Printables: download all button missing on a particular model

The Download all button is displayed up to a few dozen seconds after the user publishes / edits the model. The PDF must be generated and then the ZIP, which takes a while. If there is more data in the model, it may take longer. I doble checked on a couple different systems and the download all button is showing and is grabbing all the files. 

Shane (AKA FromPrusa)

Posted : 02/11/2022 6:57 am
reddadsteve
(@reddadsteve)
Trusted Member
Topic starter answered:
RE: Printables: download all button missing on a particular model

Thank you for your detailed and prompt response.  I'll reach out to those few makers that had an issue to verify it was simply a timing issue.

Just curious, does Printables cache pages like Thingiverse?  On that site a change is not reflected for quite some time due to caching of a page  So, in that case, if a page was loaded without a PDF or Download all button it would continue to be missing until the cache timed out.

Teamwork,

Steve

Posted : 02/11/2022 2:08 pm
reddadsteve
(@reddadsteve)
Trusted Member
Topic starter answered:
RE: Printables: download all button missing on a particular model

I confirmed with the maker that had the issue and all is well now.  It must have just been the timing, as noted above.

Teamwork,

Steve

Posted : 03/11/2022 1:19 pm
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