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printables.com: Failed to authenticate  

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Temara
(@temara)
Member
printables.com: Failed to authenticate

Hello everyone!

So, I can't seem to log into printables.com anymore. I've attached a screenshot to show you what I'm seeing. It was working perfectly fine until last week. I couldn’t find anyone else with this issue, so it might just be me? Any ideas? Thanks!

Posted : 21/09/2024 9:11 pm
Artly There
(@artly-there)
Member
RE: printables.com: Failed to authenticate

Happening to me too. Not your imagination. Started with 'new' site changes?

Posted : 24/09/2024 6:53 am
Neophyl
(@neophyl)
Illustrious Member
RE: printables.com: Failed to authenticate

I love how the banner says to report any issues using the feedback form.  Has anyone actually found that feedback form ? because I sure haven't.

Posted : 24/09/2024 8:48 am
marabuntie
(@marabuntie)
Member
RE: printables.com: Failed to authenticate

having this issue too I did ask about it got no answer. im trying to get to my subscriptions to get the files too

Posted : 24/09/2024 9:00 am
Temara
(@temara)
Member
Topic starter answered:
RE: printables.com: Failed to authenticate

So far, I've managed to log in by switching from Pale Moon to Vivaldi. That means it’s a browser-related issue.

Posted : 24/09/2024 6:08 pm
_KaszpiR_
(@_kaszpir_)
Honorable Member
RE:

 

Posted by: @neophyl

I love how the banner says to report any issues using the feedback form.  Has anyone actually found that feedback form ? because I sure haven't.

you're not desperate enough to find it 😉

 

and for anyone else, if you pref F12 and resend login form, maybe it would provide more details why it fails.

See my GitHub and printables.com for some 3d stuff that you may like.

Posted : 24/09/2024 6:45 pm
Ondřej Stříteský
(@ondrej-stritesky)
Member Moderator
RE: printables.com: Failed to authenticate

Hello everyone,
we have made many adjustments that should resolve this Failed to authenticate issue. May I kindly ask you to verify if you can now log in?

Thank you.

Posted : 25/09/2024 9:16 am
marabuntie
(@marabuntie)
Member
RE: printables.com: Failed to authenticate

nope still can't login same message and now says this too

Loggin debug error message: AbortSignal.timeout is not a function. (In 'AbortSignal.timeout(30*1e3)', 'AbortSignal.timeout' is undefined)

Posted : 25/09/2024 9:47 am
Temara
(@temara)
Member
Topic starter answered:
RE: printables.com: Failed to authenticate

Everything is working perfectly for me now; I can log in. Thank you very much!

Posted : 25/09/2024 4:57 pm
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