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LemonArts
(@lemonarts)
Member
Order with vouchers

I received two vouchers for one roll of filament each. Now I wanted to redeem these. Unfortunately you can only use one voucher code per order. It's not really sustainable, now you have to place two orders and the shipping costs are added each time. Or am I doing something wrong?

 

 

Posted : 18/05/2024 3:00 pm
ScottW
(@scottw)
Estimable Member
RE: Order with vouchers

Your observation is correct, ordering 1 spool at a time increases the per-spool shipping cost dramatically.  It would be better economically to add a second spool (or some other parts/accessories you need) to the order.

In your situation, I would contact Prusa customer service.  Two-spool vouchers exist in the Prusament rewards, so they *might* be willing to convert your two 1-spool vouchers into a single 2-spool voucher, which you could use for your order.  No idea if they will do that, but I think it is worth asking.

Posted : 19/05/2024 7:44 pm
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