Number of downloads falling?
I recently uploaded two models that were gaining a decent amount of downloads. And then two days in a row they have "lost" downloads. Both models reached the "3 likes and 30 downloads" prusameters milestone, yet they both have less than that now. I took a screenshot after I noticed it initially (having lost about 20 downloads from each):
And then again now where they have lost even more:
Has anyone else had this issue?
RE: Number of downloads falling?
Here are the images that didn't seem to make it into the original post, first screenshot after loss of downloads.
Here it is now after even more loss, despite getting prusameters notifications of 30+ downloads...
RE: Number of downloads falling?
Has anyone else had this issue?
Yes, I noticed that too, see my thread from yesterday.
Apparently the Prusameter related download counter is not affected as I already received Prusameters yesterday before reaching the required number of downloads. The same applies to the likes, so obviously there are different databases for these counters. I assume it's a consequence of the reported DDOS attack two days ago and server changes using backups.
It's a bit annoying as I can't currently check my Prusameter related downloads properly.
An explanation from Prusa would be nice, and I hope this continued reset is now over.
RE:
Same thing is happening to me for at least one model I had posted into the dice storage competition a few days ago. The model reached over 30 downloads the first day (and I got the prusameter reward), but then it oddly reset to showing only 20 downloads last night. Today it was picking up downloads again and got to over 40, but then just now it got reset to 20 downloads again.
The other odd thing I noticed is that if I go to look at the "Analytics" for the model in my profile, I just see zeros for all the daily stats (views, downloads, collections, likes, etc.) Which can't be right given that the model has almost 40 likes on it if I just look at the model page itself.
Would love to know if this is a known issue that is being worked on (perhaps related to to the DDOS attack?), or something else?
RE:
It's up and down right now. My currently best performing design lost 150+ downloads that night, probably similar amounts the 2 nights before. Within the last hour, the downloads of this design increased by about 260, so it seems that at least a fraction of the lost downloads has been recovered. Some other designs are still showing lower download counts than yesterday. So at least something is happening...
RE:
There seems to be some database issue right now. I don't see such download jumps I think but not only downloads and likes are very low but also views are suddenly untypically low and had been zero temporarily for a few days (but then went up again for the same days).
Mk3s MMU2s, Voron 0.1, Voron 2.4
RE: Number of downloads falling?
Same here, numbers going down (inconsistently with the prusament count BTW)
The analytics were at zero for the three last day and seem to be back up right now. Maybe things are getting fixed now
RE: Number of downloads falling?
It's up and down right now. My currently best performing design lost 150+ downloads that night, probably similar amounts the 2 nights before. Within the last hour, the downloads of this design increased by about 260, so it seems that at least a fraction of the lost downloads has been recovered. Some other designs are still showing lower download counts than yesterday. So at least something is happening...
I have now received another 160 downloads back for this design and also downloads for other designs. So I strongly assume they rebuilt (or are still rebuilding) the database in question.
RE: Number of downloads falling?
Same thing is happening to me for at least one model I had posted into the dice storage competition a few days ago. The model reached over 30 downloads the first day (and I got the prusameter reward), but then it oddly reset to showing only 20 downloads last night. Today it was picking up downloads again and got to over 40, but then just now it got reset to 20 downloads again.
The other odd thing I noticed is that if I go to look at the "Analytics" for the model in my profile, I just see zeros for all the daily stats (views, downloads, collections, likes, etc.) Which can't be right given that the model has almost 40 likes on it if I just look at the model page itself.
Would love to know if this is a known issue that is being worked on (perhaps related to to the DDOS attack?), or something else?
I also confirm that my model just jumped up by about 60 downloads (some time in the last hour), and I'm also now seeing data on the "Analytics" tab within my profile for the past few days (instead of all zeroes). Yay! I see another one of my models is still missing downloads from the past few days, but I'm hopeful now that something is getting caught up to get these missing statistics restored. 🙂