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New Printer Received Broken  

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SullySquatch
(@sullysquatch)
Member
New Printer Received Broken

Excitingly received my new coreone + today, a day early at that. Unboxed carefully and found the top cover broken in muliple places, seems to have some rivets missing as well. Left side cover bowed and broken like it doesn't fit properly.  And not sure if this means anything, but the two left side top corners have a double or triple the gap as the two right side top corners.  I have done no further assembly.

Trying to find out best way to get this resolved. 

Posted : 04/12/2025 3:49 am
hyiger
(@hyiger)
Noble Member
RE: New Printer Received Broken

The box was obviously violently dropped by the shipper. I wouldn't attempt to use it. You should contact Prusa and arrange for them to send a replacement. 

Posted : 04/12/2025 5:56 pm
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