MK4 Kit no longer includes 1kg of Galaxy Black Filament
I had purchased the mk4 kit on release and it originally stated that it came with 1kg Prusament Galaxy Black Filament. This is confirmed by looking at the web archive from previous versions of the webpage.
The product page was updated today to include 2 50g samples. I contacted prusa support to confirm this. Support originally stated this was the case and only the mk4 assembled includes the 1kg spool. Support asked if I had a screenshot of the older page, which I sent them and then they confirmed the original order of the kit would include the 1kg filament. All future orders will include the 2 50g samples.
Best Answer by Joshua Giacone:
They revised the listing to include it for all orders before the first kit ship dates just recently. I think a bunch of people reached out based on the changed listing
RE: MK4 Kit no longer includes 1kg of Galaxy Black Filament
Disappointed. This feels like a big bait and switch. I've just noticed they pulled it from the kit as well. All the youtube reviewers got 1kg. They told us we get 1kg as that's what was advertised. Now they've taken the money it's become 2x 25g. Not cool.
RE: MK4 Kit no longer includes 1kg of Galaxy Black Filament
They revised the listing to include it for all orders before the first kit ship dates just recently. I think a bunch of people reached out based on the changed listing
RE: MK4 Kit no longer includes 1kg of Galaxy Black Filament
Does your order state the filament is included??
I don't see anything on the page about even the 2 sample pieces, doesnt mention filament at all..........
RE: MK4 Kit no longer includes 1kg of Galaxy Black Filament
On the German site it says that all orders until 31.05.2023 will include the filament
RE: MK4 Kit no longer includes 1kg of Galaxy Black Filament
In the Spanish store it also says the same.
On the German site it says that all orders until 31.05.2023 will include the filament
Sorry for my poor English. I try to do my best.
RE: MK4 Kit no longer includes 1kg of Galaxy Black Filament
Josef Prusa on twitter has clarified the issue
Sorry for my poor English. I try to do my best.