Has anyone received any orders from late April
 
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Has anyone received any orders from late April  

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Matt Boyer
(@matt-boyer)
Estimable Member
RE: Has anyone received any orders from late April

@carlosd93

I'd be frustrated as well.  I agree with @joerepac about reaching out to customer service.  Be polite, they can be very helpful.

I ordered my kit back in early April and it took 5 weeks.  LONGEST 5 weeks of my life!  Seriously.  I was losing patience.  It shipped a little outside of the advertised 3-4 week window.  The first one's always the hardest though.  I've ordered two Mini's, in May and June, but they're not scheduled to arrive until September so I'm not even sweating it (ok I'm not stressed but I'm totally watching the Order Page every day).  Of course I have the MK3S to keep me busy, so that takes the bite off.

It's worth the wait.

Posted : 26/07/2020 3:54 pm
carlosd93
(@carlosd93)
New Member
RE: Has anyone received any orders from late April

Thanks for the advice, everybody.

Happy and sad news. The kit has finally shipped after 8 weeks and 2 days, but only after I was forced to reach out to support and express frustration. Seems like my suspicions were correct that Prusa is shipping out orders faster for people who pester and complain to them frequently.

Posted : 27/07/2020 3:17 pm
DVE
 DVE
(@dve)
New Member
RE: Has anyone received any orders from late April

Mine did ship today. I had contacted customer support a few times, but I didn’t ever complain. These are strange times, and it is was it is. It’s not like Prusa doesn’t want to get their orders out. They’re a business, and there’s no value to them in trying to hold onto items.

I updated the spreadsheet. 70 days from order to shipping. I had ordered a lot of extra stuff like nozzles and filament. And apparently that affected the shipping time, according to the last support person I spoke with. 

Posted : 27/07/2020 7:01 pm
cwbullet
(@cwbullet)
RE: Has anyone received any orders from late April

I really love mine.  I am testing 3 new types of build plates this week.  More to come.  

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Chuck H
3D Printer Review Blog

Posted : 27/07/2020 7:05 pm
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