Firmware issues ..... Prusa response
Lots of threads re issues with the new firmware .... and seemingly not a single response from Prusa about the issues created.
where are they hiding?
many of us have wasted days after "upgrading" and seems many rolled back to the older firmware. Myself included.
Prusa has managed to build a massive distrust in their once great product. Do something about it!
Best Answer by Neophyl:
The forum is mainly user to user. All bug reports etc are done via the appropriate Github project. https://github.com/prusa3d
The firmware-buddy one for Mini/Mk4/Xl, the firmware one for Mk2-3 printers. the Prusa Slicer one for slicer issues etc.
They do not respond on the forums. You can post as many issues here as you like here and they mean nothing as far as officially reporting them. You NEED to use github if you want to raise an report, but please be aware that there are many existing ones so its likely to have already been reported so please search both the open and closed existing ones before raising a new one.
RE:
The forum is mainly user to user. All bug reports etc are done via the appropriate Github project. https://github.com/prusa3d
The firmware-buddy one for Mini/Mk4/Xl, the firmware one for Mk2-3 printers. the Prusa Slicer one for slicer issues etc.
They do not respond on the forums. You can post as many issues here as you like here and they mean nothing as far as officially reporting them. You NEED to use github if you want to raise an report, but please be aware that there are many existing ones so its likely to have already been reported so please search both the open and closed existing ones before raising a new one.