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craigbot
(@craigbot)
Active Member
Does live chat exist?

I've scoured the Prusa website and can't find any link to live chat. Does it exist?

Posted : 13/05/2019 11:52 am
vintagepc
(@vintagepc)
Member
RE: Does live chat exist?

It is in the store, you need to be signed in, and make sure you disable or verify settings/filters on any content/ad blockers you may have enabled. 

There will be a white tab in the bottom right of your screen.

Posted : 13/05/2019 12:03 pm
bobstro
(@bobstro)
Illustrious Member
RE: Does live chat exist?

Log into the Prusa e-store with your account. You should see the option then. 

My notes and disclaimers on 3D printing

and miscellaneous other tech projects
He is intelligent, but not experienced. His pattern indicates two dimensional thinking. -- Spock in Star Trek: The Wrath of Khan

Posted : 13/05/2019 12:10 pm
craigbot
(@craigbot)
Active Member
Topic starter answered:
RE: Does live chat exist?

Thanks, both! I was signed in, but I probably had something in Chrome blocking it. Fired up a clean browser, signed in, and there the box was. Prusa customer service is amazing 😀 

Posted : 13/05/2019 12:45 pm
Felix
(@felix)
Eminent Member
RE: Does live chat exist?
Posted by: craig.n3

Prusa customer service is amazing 😀 

Agreed!

I think Prusa customer service is the best i've seen on entire Internet!

Prusa MK3S MMU2S

Posted : 13/05/2019 1:12 pm
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