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DHL Shipping questions.  

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Ron O
(@ron-o)
Active Member
DHL Shipping questions.

Just curious about DHL shipping, I have never used them before, and have never seen one of their trucks in my apartment complex. Their rates are considerably lower, so I used them this time. My last order (Built MK3) I requested DHL at first then got nervous and changed to UPS. I live in Middle America (Kansas).

What kind of experiences have you all had?

On a side note: about how long does it usually take for Prusa to ship items that are in stock?

Peace, Love & Applesauce.

Posted : 23/10/2018 4:06 am
cwbullet
(@cwbullet)
Member
Re: DHL Shipping questions.

I have had good results. 2-3 days from PRUSA. Eastcoast.

--------------------
Chuck H
3D Printer Review Blog

Posted : 23/10/2018 4:38 am
randolph.l
(@randolph-l)
Honorable Member
Re: DHL Shipping questions.

Shipped on a Friday delivered to rural Maine late on Monday morning. also in a area where DHL is never seen the tracker said the package was given to a dispatch courier at 5AM at Logan airport the person who handed it to me at 11:45 am they were in their own car and said they were contract couriers who delivered for everyone

so not to worry if no DHL in your area they will get it to you.

Posted : 23/10/2018 5:02 am
John
 John
(@john-6)
Reputable Member
Re: DHL Shipping questions.

Shipped on a Monday delivered on a Thursday to Australia 🇦🇺

i3 Mk3 [aug 2018] upgrade>>> i3MK3/S+[Dec 2023]

Posted : 23/10/2018 10:47 am
davidsteinman
(@davidsteinman)
Active Member
Re: DHL Shipping questions.

I was not happy with DHL shipping. It took a week from the time the parts were shipped from Prusa. I ordered on August 29th, Prusa shows shipped the same day, but DHL shows picked on the 30th. And I received them on September 6th.

The biggest problem was DHL tracking just showed "Forwarded for delivery" for 2 days. Never got an answer from emailing their support. Called DHL and they gave me a USPS tracking number for an overnight package. So, it went to Phoenix and then by mail to me.

My previous UPS wasn't much better since it stayed in Prague for 5 days. But the original shipment for the printer was fine.

David

Posted : 23/10/2018 4:07 pm
Colin
(@colin-4)
Estimable Member
Re: DHL Shipping questions.

MK3 kit shipped today and scheduled for delivery to Oklahoma City on Thursday. No bad.

Posted : 23/10/2018 11:31 pm
DaHc
 DaHc
(@dahc)
Member
Re: DHL Shipping questions.

I had a great experience with them. Shipped to east coast fl in 3 days. The guy that delivered it was in a small van.

Posted : 23/10/2018 11:45 pm
Ron O
(@ron-o)
Active Member
Topic starter answered:
Re: DHL Shipping questions.

Thanks, everybody! I feel better now, I'm afraid I'm a bit of a worrier.

I've had mostly good results with UPS, with the exception of the last shipment, my MK3 took a week to get here, it sat in in Germany for awhile and in Kentucky for two more days. But then it takes about a week to get anything from California by UPS and even longer by USPS. It amazes me how I can get things from Prague as quick as three days

Hopefully, my order will ship soon. Lost a damn tensioning spring from the extruder so I took the opportunity to order some Filament while I was at it.

Thanks Again!

Peace, Love & Applesauce.

Posted : 24/10/2018 1:36 am
Ron O
(@ron-o)
Active Member
Topic starter answered:
Re: DHL Shipping questions.

Yay! My order shipped. Email from DHL says i will receive it Friday. That is pretty impressive!

Peace, Love & Applesauce.

Posted : 24/10/2018 6:30 pm
cwbullet
(@cwbullet)
Member
Re: DHL Shipping questions.

I heard a few stories that folks got it 1 day later,, but my experience has been by COB same day as it was reported to be delivered.

--------------------
Chuck H
3D Printer Review Blog

Posted : 24/10/2018 6:46 pm
Dewey79
(@dewey79)
Honorable Member
Re: DHL Shipping questions.

Waiting on my MMU 2.0 to be delivered today from DHL, will let you know.

Wife called and said the box is waiting for me at home. She said I can't open it unit after we get back from our anniversary trip next week.... lol

Posted : 24/10/2018 9:38 pm
sell.b
(@sell-b)
New Member
Re: DHL Shipping questions.

I had a great experience with them. Shipped to east coast fl in 3 days. The guy that delivered it was in a small van.

Posted : 25/10/2018 9:10 am
Ron O
(@ron-o)
Active Member
Topic starter answered:
Re: DHL Shipping questions.

Should have posted this awhile back. I had my stuff two days after shipped. I'll be using DHL in the future!

Peace, Love & Applesauce.

Posted : 07/11/2018 3:53 am
blackiyto.b
(@blackiyto-b)
Active Member
Re: DHL Shipping questions.

I had a great experience with them. Shipped to east coast fl in 3 days.

Posted : 18/12/2018 10:10 pm
sami12deo
(@sami12deo)
New Member
RE: DHL Shipping questions.

 

Posted by: @tommy77
Posted by: @davidsteinman

I was not happy with DHL shipping. It took a week from the time the parts were shipped from Prusa. I ordered on August 29th, Prusa shows shipped the same day, but DHL shows picked on the 30th. And I received them on September 6th.

The biggest problem was DHL tracking not jrs tracking just showed "Forwarded for delivery" for 2 days. Never got an answer from emailing their support. Called DHL and they gave me a USPS tracking number for an overnight package. So, it went to Phoenix and then by mail to me.

My previous UPS wasn't much better since it stayed in Prague for 5 days. But the original shipment for the printer was fine.

 

David

 

Indeed, same thing man!

I had a great experience with them. 

Posted : 10/10/2021 7:22 pm
Colleen Camacho
(@colleen-camacho)
New Member
RE:

 

Posted by: @davidsteinman

I was not happy with DHL shipping. It took a week from the time the parts were shipped from Prusa. I ordered on August 29th, Prusa shows shipped the same day, but DHL shows picked on the 30th. And I received them on September 6th.

The biggest problem was DHL tracking just showed "Forwarded for delivery" for 2 days. Never got an answer from emailing their support. Called DHL and they gave me a salam air cargo tracking number for an overnight package. So, it went to Phoenix and then by mail to me.

My previous UPS wasn't much better since it stayed in Prague for 5 days. But the original shipment for the printer was fine.

David

I have not faced any issue with DHL shipping ever.

This post was modified 1 year ago by Colleen Camacho
Posted : 14/11/2022 5:55 am
Colleen Camacho
(@colleen-camacho)
New Member
RE: DHL Shipping questions.

 

Posted by: @davidsteinman

I was not happy with DHL shipping. It took a week from the time the parts were shipped from Prusa. I ordered on August 29th, Prusa shows shipped the same day, but DHL shows picked on the 30th. And I received them on September 6th.

The biggest problem was DHL tracking just showed "Forwarded for delivery" for 2 days. Never got an answer from emailing their support. Called DHL and they gave me a USPS tracking number for an overnight package. So, it went to Phoenix and then by mail to me.

My previous UPS wasn't much better since it stayed in Prague for 5 days. But the original shipment for the printer was fine.

David

I have not faced any issue with DHL shipping ever.

Posted : 14/11/2022 3:23 pm
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