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Kosielemmer
 Kosielemmer
(@kosielemmer)
New Member
Customer service response

Hi

not getting any response from customer service.  Does anyone know of another way than email or Facebook messenger?

Best Answer by Loak:

Hi,

Chat on the e-shop web page, down-right corner of the page.

Opublikowany : 17/11/2020 11:19 am
Loak
 Loak
(@loak)
Estimable Member
RE: Customer service response

Hi,

Chat on the e-shop web page, down-right corner of the page.

MK3s Stock, PS2.3, Fusion360, Debian, Windows 10.

Opublikowany : 17/11/2020 11:36 am
Kosielemmer polubić
Same Old Shane
 Same Old Shane
(@same-old-shane)
Member Admin
RE: Customer service response

You can also email support at [email protected]. The average response time is 24 - 48 hours. The fastest is using the chat option in the eshop.

Shane (AKA FromPrusa)

Opublikowany : 17/11/2020 12:20 pm
Martin
 Martin
(@martin-14)
New Member
RE: Customer service response

Hi,

I have the same problem. Many messages, but No reponse.

PRUSA customer service does not care about its customers. I'm very disappointed.

Opublikowany : 20/11/2020 10:02 pm
Gordon W
 Gordon W
(@gordon-w)
Reputable Member
RE: Customer service response

@martin-14

Have you tried the web chat?

Opublikowany : 20/11/2020 10:28 pm
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