[bug report] Broken email links when earning badges
 
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Emily Christ
(@emily-christ)
New Member
[bug report] Broken email links when earning badges

Hello! Apologies if this isn't the right place for bug reports, or if this has already been reported -- I couldn't find a bugtracker for the Printables website, and I tried searching the forums for several variations of "broken link", "wrong email link", etc.

When you receive an email notifying you that you've earned a new badge, there's a link to view that badge:

Screenshot of an email from Printables.com, informing me that I've earned the Maker: Explorer badge Screenshot of an email from Printables.com, informing me that I've earned the Maker: Explorer badge

However, the link in the email is broken and takes you to the "MK404" error page.

Here's the link that the email gives me, with the correct link below it:

 https://printables.com/social/391485/about/11 
 https://printables.com/social/391485-emily-christ/about/badge/11 

Hopefully this makes its way to someone who can fix the email templates!

Best Answer by just wood:

Thank you for reporting Emily. It is a bug. Will be fixed soon.
Best regards

Posted : 04/11/2022 5:12 pm
René
(@rene-3)
Reputable Member
RE:

I have the exact same problem.

But if all goes well you will also find the following text in that message,

This badge has a printable model!

Prusa Research team

If you click on that, the badge will be downloaded to your computer.

Happy printing.

Posted : 06/11/2022 10:15 am
just wood
(@just-wood)
Member
RE: [bug report] Broken email links when earning badges

Thank you for reporting Emily. It is a bug. Will be fixed soon.
Best regards

Posted : 07/11/2022 1:14 pm
1 people liked
René
(@rene-3)
Reputable Member
RE: [bug report] Broken email links when earning badges

We are now five months later and the problem is still there.

Received an email notifying me that I had earned another badge.

But of all the badges I would have earned, I've only been able to download two of them so far.

It's always nice when you get something, but frustrating when there isn't a working link in that message!

It would be resolved soon, when can I access my badges?

Posted : 17/12/2022 1:50 pm
René
(@rene-3)
Reputable Member
RE: [bug report] Broken email links when earning badges

Sorry not five but one month. 🙂

Posted : 17/12/2022 2:02 pm
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