All three Prusa orders stuck in Roissy Charles De Gaulle Cedex
 
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All three Prusa orders stuck in Roissy Charles De Gaulle Cedex  

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Steverd
(@steverd)
Trusted Member
All three Prusa orders stuck in Roissy Charles De Gaulle Cedex

What is going on in Roissy Charles De Gaulle Cedex?

I have three different orders from Prusa and ALL three are delayed/stuck there?
Delayed there for 3 to 7 days so far. Will they ever leave there to the USA?

 

Publié : 17/12/2021 3:28 am
adesir
(@adesir)
Honorable Member
RE: All three Prusa orders stuck in Roissy Charles De Gaulle Cedex

This area is a big logistic place near the largest French airport. All carriers are there, so it’s hard to know what happens…

Mes modeles publics
Publié : 17/12/2021 9:14 am
Steverd a aimé
e1miran
(@e1miran)
Active Member
RE: All three Prusa orders stuck in Roissy Charles De Gaulle Cedex

I ordered a printer Black Friday and the shipment was split in 2 packages. Probably the printer in one and the filament and satin sheet in another. Both stuck at ROISSY CHARLES DE GAULLE CEDEX FR for the past 7 days. One of the packages has been scanned in Belgium today, so it finally moved.

My understanding is that, due to the holiday season, packages can become backlogged at these FedEx hubs. Packages with guaranteed arrival and higher paid options versus the economy option (the one Prusa used for the free shipping) get priority. So, your package can be scheduled to leave the hub but may get bumped by a higher prioritized package and then it will go to Operational Delay status, which basically means a delay that is caused by FedEx.

Publié : 17/12/2021 6:45 pm
Steverd a aimé
Steverd
(@steverd)
Trusted Member
Topic starter answered:
RE: All three Prusa orders stuck in Roissy Charles De Gaulle Cedex

YES - they were ALL from the Black Friday FREE shipping. Once they got out of France, I had them in two days!

 

Publié : 22/12/2021 10:21 pm
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