A nod to PrintDry Filament dryers  

A nod to PrintDry Filament dryers

Being in a maritime climate, active filament drying is crucial for good prints. I've purchased a Sunlu S2 print dryer and PrintDry unit over the past year. The PrintDry is about twice the cost of the SunLu, but their support differs by a wider margin. The Sunlu S2 worked well, but died in 6 mo. It was purchased online via a Canadian distributor (DigitMakers) and neither the distributor, nor Sunlu would replace at their cost. The defect is an engineering and/or manufacturing problem. They would fix if I paid shipping, but that almost equalled the cost of the unit (in our Country), and could fail again. I consider this unit to have zero warranty if unable to walk back to the purchase site.  In the PrintDry case, a fan was extremely loud. I put up with it for over 6 mo. but eventually contacted PrintDry and sent them a video of its DB level. They not only replied (saying this definitely was not within their design specs) within the same day, but said they would ship their *NEWER* version PrintDry base out the next day and apologized for the problem. (They did not ask for the old base back for repair) The PrintDry unit dries 2 spools at a time and the unit I have works very well. The original fan somehow has a failure .. maybe due to shipping.. but I wanted to pass this along as good support deserves to be recognized and the PrintDry unit works extremely well with its air circulation fan.