PrusaConnect printer has shown "offline" for several days....
 
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PrusaConnect printer has shown "offline" for several days....  

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moofie
(@moofie)
Eminent Member
PrusaConnect printer has shown "offline" for several days....

Prusa Mk4 (with MMU3).   No changes to network environment.  PrusaLink still seems to work, but PrusaConnect does not.  This has persisted for several days, and across reboots of the printer.  I have one of the camera setups from the Prusa blog a few weeks ago, and that's not showing up in the PrusaConnect window either.  Directly accessing the ESP32 camera works fine.  Seems to me to indicate there's something going on on the PrusaConnect server side?

Postato : 09/06/2024 12:39 am
_KaszpiR_
(@_kaszpir_)
Honorable Member
RE: PrusaConnect printer has shown "offline" for several days....

If the printer is not sending a status via Prusa Link to Prusa Connect then it is impossible to see the camera images on the Prusa Connect, even if esp32 is correctly sending images, this is a known limitation.

I suggest checking PrusaLink details - directly status on the device which runs it (whenever it is a firmware or raspberry pi device).
Double check the connectivity to the ethernet/wifi on the devices.
You may need to reset wifi and readd it again.

See my GitHub and printables.com for some 3d stuff that you may like.

Postato : 09/06/2024 7:28 am
H
 H
(@h-4)
Utenti
RE: PrusaConnect printer has shown "offline" for several days....

I have the same situation. Nothing has changed in the network environment, but for several days Prusa Connect shows the printer as offline many times (meanwhile, the printer shows "error - net fail" in the menu). Sometimes it works fine, the printer is online, then offline again at random intervals. The WiFi connection is stable, Prusa Link always works well.

Postato : 14/06/2024 4:39 pm
Noah Baker
(@noah-baker)
Utenti
RE: PrusaConnect printer has shown "offline" for several days....

I am also having the same issue except my printer is showing "online" however when you try to send to connect the printer shows "offline" and will not send the file to begin printing. I have updated the firmware to the most recent version and power cycled it. I was able to print three parts with no issues until now for some reason. There are three coworkers that have the prusa sliver software on their computers and have the printer added as well. Will having multiple computers connected to the same printer cause this issue ?

Postato : 11/07/2024 3:43 pm
nrceptor
(@nrceptor)
Utenti
RE: PrusaConnect printer has shown "offline" for several days....

I also have my XL showing offline in Connect but fully active with Link and printing.

Postato : 10/08/2024 11:39 pm
YEAHroen
(@yeahroen)
Active Member
RE: PrusaConnect printer has shown "offline" for several days....

I solved it by reconnecting to prusaconnect from the printer menu.

Postato : 22/08/2024 6:15 pm
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