Prusa Connect seems to be offline
It appears that from Friday evening (Eastern US) Prusa Connect has been having connectivity issues. As both PrusaLink and the Printer itself are stating that an error has occurred. The Prusa Connect website itself doesn't seem to be loading properly (unable to log in)... Is anyone else also having issues at the moment?
RE: Prusa Connect seems to be offline
After restarting the Raspberry Pi, additional error messages are now shown in PrusaLink.local/link-info...
RE: Prusa Connect seems to be offline
Issue seems to have been fixed on Monday morning (November 22)
RE: Prusa Connect seems to be offline
Seems to be offline again. Login link does not do anything. 18:18 GMT on 12/8
Don’t trust forum advice.
RE: Prusa Connect seems to be offline
Just noticed that as well, maybe a new PrusaLink image being released soon? 😅
RE: Prusa Connect seems to be offline
I noticed the same issue the all day. I was not able to use my printer through PrusaConnect. The PrusaLink interface works fine connecting with local IP.
Rebooting the raspberry did not fix the problem.
RE: Prusa Connect seems to be offline
Same here: Attempts to print from PrusaSlicer failed with the following error:
Error al cargar a la impresora: HTTP 503: <!DOCTYPE html> <html id="html" lang="cs"> <head> <meta charset="utf-8"> <title>Prusa Link | 503 Service Unavailable</title> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <meta http-equiv="content-type" content="text/html; charset=utf-8" /> <link rel="stylesheet" href="/css/fonts.css"> <link rel="stylesheet" href="/css/bootstrap.min.css"> <link rel="stylesheet" href="/css/bootstrap.connect.css"> <link rel="stylesheet" href="/css/bootstrap.prusa-link.css"> <script src="/js/jquery-3.3.1.slim.min.js"></script> <script src="/js/popper.min.js"></script> <script src="/js/bootstrap.min.js"></script> <link href="/favicon.ico" type="image/x-icon" rel="shortcut icon" /> </head> <body class="d-flex flex-column h-100"> <header> <nav class="navbar navbar-expand-md navbar-dark"> <div class="container-fluid"> <span class="flex-even d-flex justify-content-center navbar-brand"> <img src="/img/prusa-link-logo.svg" alt="Prusa Link" height="40"/> </span> </div> </nav> </header> <div class="flex-shrink-0"> <div class="container"> <div class="jumbotron http-error"> <h1>503 Service Unavailable</h1> <p> Prusa Link not finished initializing. Please try again later. </p> </div> </div> </div> <footer class="footer mt-auto py-3"> <div class="container"> <div class="text-muted align-center">Copyright © 2021 Prusa Research a.s. All rights reserved.</div> </div> </footer> </body> </html>
However, I was able to start the print using PrusaLink web interface (file upload had been successful from PrusaSlicer and the file was already there).
RE: Prusa Connect seems to be offline
I am getting the same errors as above, unable to reach Prusa Connect, but Prusa Link is working on my local network. Seems as if Connect is in an error state but no error code or notification about it on there.
RE: Prusa Connect seems to be offline
I am no longer welcome in connect.prusa3d.com 🙂
RE: Prusa Connect seems to be offline
Hi everyone
My problem seem to be fixed. Now Prusa Link and Prusa Connect work fine. After a while the problem was fixed without any operation on my side.
Do you still have problems?
RE: Prusa Connect seems to be offline
Yep, it is now working ok for me too.
RE: Prusa Connect seems to be offline
Mine has been doing something similar to what you included screenshots of, it seems to upload the file to the "Projects" section of PrusaConnect, but it's missing information about the ongoing print... It just shows that something is "printing" but it doesn't seem to know the actual status of it. (I'm not currently printing anything)
I am getting the same errors as above, unable to reach Prusa Connect, but Prusa Link is working on my local network. Seems as if Connect is in an error state but no error code or notification about it on there.
RE: Prusa Connect seems to be offline
Hi, sorry for Connect unavailability last days. We worked on updates and we was a problem with network in our datacenter. Fron now, all can be fine, and enjoy new version 😉
RE: Prusa Connect seems to be offline
Looks Great!
Is the version of the connect.prusa3d.com page in English not ready yet? It seems to be only available in Czech...
Hi, sorry for Connect unavailability last days. We worked on updates and we was a problem with network in our datacenter. Fron now, all can be fine, and enjoy new version 😉
RE: Prusa Connect seems to be offline
Oh, yes, welcome page... we know about it... sorry, i hope will be soon.