Prusa Connect Keeps Showing Printer is Offline  

RE: Prusa Connect Keeps Showing Printer is Offline

So far this morning Prusa Connect has been working for me, no issues. Hopefully it stays like that. 🍺 

RE: Prusa Connect Keeps Showing Printer is Offline

Same. Connect is now working again when I checked on it this morning.

Posted by: @scmemphis

So far this morning Prusa Connect has been working for me, no issues. Hopefully it stays like that. 🍺 

RE: Prusa Connect Keeps Showing Printer is Offline

It's odd that it affects some & not others.  Wonder if it's related to the version of Wifi hardware are in people's printers.

Posted by: @dusanh

Same for me. But this behaviour is the same ever since I bought the printer ( January 2024 ).

RE: Prusa Connect Keeps Showing Printer is Offline

Operational as of 9PM PST today.  However, all files have been mysteriously deleted from my USB memory stick.  Weird.

RE: Prusa Connect Keeps Showing Printer is Offline

Still an issue today (4th August) on latest alpha firmware on MK4S, mini+ and core one, on both wifi and Ethernet…

RE: Prusa Connect Keeps Showing Printer is Offline

To anyone that has this issue. I ended up emailing their app support. “[email protected]” and they were able to resolve the issue. Based on the way it was fixed I don’t believe this is an issue that will be resolved by a firmware update. 

RE: Prusa Connect Keeps Showing Printer is Offline

delianides; could you elaborate on how it was fixed or the root cause?  

RE: Prusa Connect Keeps Showing Printer is Offline

Same thing is happening with me.  It cuts off early in the printer cycle and does not come back on. Prusa Link still works fine.  

RE: Prusa Connect Keeps Showing Printer is Offline

I emailed [email protected]. They had to clear out the phantom printer. I ended up also removing the active printer because it never displayed any printer stats like temp or time remaining. I re-added the printer and all is well now. 

RE: Prusa Connect Keeps Showing Printer is Offline

I thing, the firmware update will fix that...
Read the comment to the upcomming firmware update

https://github.com/prusa3d/Prusa-Firmware-Buddy/releases/tag/v6.3.5-alpha