camera feed no longer updating in Prusa Connect but still updating in Prusa Link
 
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camera feed no longer updating in Prusa Connect but still updating in Prusa Link  

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machinarius
(@machinarius)
Member
camera feed no longer updating in Prusa Connect but still updating in Prusa Link

Hi,

yesterday I have set up Prusa Link and Prusa Connect with USB camera on an external RPi3 on an i3MK3s+, which initially worked flawlessly.

But, after a couple of hours printing the camera feed in Prusa Connect was no longer updating. The image feed said "The image is older than 5 minutes".
Printer status values were still updating, the print was running fine, it was just the camera feeed. In contrast to this and at the same time, in Prusa Link the camera feed was still updating as expected.

I could observe this behaviour on different devices (PC, mobile, also via mobile network), also tried to refresh the page, deleted browser cache, all without success.
But, after a while (~2 h?) it started working again, apparently for no reason.

Is there any idea why this could happen?

Opublikowany : 16/02/2024 9:40 am
Tojik
(@tojik)
Member Moderator
RE: camera feed no longer updating in Prusa Connect but still updating in Prusa Link

Hi, Connect is mighty unstable right now. We have turned off cameras to save the rest of the service. Now trying to restore full functionality. Sorry, you happened to join at crysis time 😅

Opublikowany : 16/02/2024 9:46 am
machinarius
(@machinarius)
Member
Topic starter answered:
RE: camera feed no longer updating in Prusa Connect but still updating in Prusa Link

Hi, thank you for your answer! So the error is not on me 😊 

Opublikowany : 16/02/2024 9:53 am
Tojik
(@tojik)
Member Moderator
RE: camera feed no longer updating in Prusa Connect but still updating in Prusa Link

At this time I couldn't tell even if there was something wrong on your side 😅 but i'm pretty sure it's just connect

Opublikowany : 16/02/2024 10:00 am
zxb466
(@zxb466)
Active Member
RE: camera feed no longer updating in Prusa Connect but still updating in Prusa Link

I recently started to have this same issue. My USB webcam/computer combo was working flawlessly but now after 5-10 seconds the screen goes black or says "camera connecting" or gives an error message. My iphone works when I scan the QR code and the camera functions the whole time. However, when I use a USB camera, I keep getting a black screen after 5-10 seconds. I tried two different USB webcams and two different computers. Same issue. It only works with the iphone camera. Please help.

Opublikowany : 19/02/2024 7:32 pm
Tojik
(@tojik)
Member Moderator
RE: camera feed no longer updating in Prusa Connect but still updating in Prusa Link

How is the situation now? Should be improved a lot. If you are still having problems, you might be using a custom solution.

Please make sure the value Content-Length is being sent and is correct.

Opublikowany : 20/02/2024 8:55 am
zxb466
(@zxb466)
Active Member
RE: camera feed no longer updating in Prusa Connect but still updating in Prusa Link

Hi Tojik, it works now. What is the "value-content-length" so that I can check? Thanks for the fix and update.

Opublikowany : 20/02/2024 5:41 pm
_KaszpiR_
(@_kaszpir_)
Prominent Member
RE: camera feed no longer updating in Prusa Connect but still updating in Prusa Link

AGFAIR header Content-length should have a value of bytes sent in request, in here  it should be a size of uploaded camera photo.

See my GitHub and printables.com for some 3d stuff that you may like.

Opublikowany : 21/02/2024 8:56 am
machinarius
(@machinarius)
Member
Topic starter answered:
RE: camera feed no longer updating in Prusa Connect but still updating in Prusa Link

Hi Tojik, works perfectly now, thank you very much!

Opublikowany : 24/02/2024 7:21 am
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