Buddy Camera in the Core one reads the code and shows up in Connect, but is not registered.
My Core One Buddy Camera was working fine until the last update. Now it reads the QR code, and it appears in Connect for the printer, but it is not registered.
I am using the same WIFI setup that worked before the update (i.e., no special characters in the SSD [only letters, -, and _] and only letters in the password. I have reset the camera to factory settings, and when the code is read, the new male voice says the code was recognized. Nothing else happens at either the camera or in Connect, other than the new camera showing up as unregistered.
RE: Buddy Camera in the Core one reads the code and shows up in Connect, but is not registered.
Buddy Camera that’s linked to a Core device (maybe a video conferencing or meeting room setup). From your description:
The camera is detected (reads the QR / code, shows up in Connect),
But it’s not registering (not fully provisioning or showing as an active device)
RE: Buddy Camera in the Core one reads the code and shows up in Connect, but is not registered.
That is correct. Any suggestions?
RE: Buddy Camera in the Core one reads the code and shows up in Connect, but is not registered.
I am having the same issue! Hope there's an answer to this
RE: Buddy Camera in the Core one reads the code and shows up in Connect, but is not registered.
Same. I worked with support several months ago. They gave me an early release of the updated firmware but the issue persisted. They then sent me a replacement camera but the behavior is the same.
At this point I've given up on it, which is really disappointing. I have a ring cam pointed at my printer, but I really want the chamber camera that I purchased to work as described.