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Skewed XY-Plane (Z Rods, Heatbed)  

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Jürgen
(@jurgen-7)
Noble Member
RE: Skewed XY-Plane (Z Rods, Heatbed)
Posted by: @muk

So over the weekend I built my Core One. [...]
It is a real bummer that there is such poor quality at the leadscrews. [...]

I take it that this was also a newly received Core One kit (i.e. you did not have it in storage for a few months)? If so, that would really be disappointing QC on Prusa's part, and apparently a total lack of feedback from their support team to production.

They should have learned from customer feedback in the meantime, and either have established dedicated checks that all three lead screws have the same pitch -- or at least stopped the practice of combining the pre-packaged MK4 motor kits with a separate motor, presumably from a different production lot.

Posted : 10/12/2025 1:07 pm
1 people liked
Muk
 Muk
(@muk)
Active Member
RE: Skewed XY-Plane (Z Rods, Heatbed)

I ordered it Nov 20th during black Friday sale. When they announced the Plus version I hit the button. Received it last week. So brand new. Or maybe a kit which was in stock and they only added the Plus addon. I have to check the calibration sheet when everything was checked...

Posted : 10/12/2025 1:13 pm
1 people liked
Muk
 Muk
(@muk)
Active Member
RE: Skewed XY-Plane (Z Rods, Heatbed)

Today I got the new motors. I printed 3 cylinders with 260mm heigth in vase mode near the leadscrews (left and right front, rear middle). Left and rear were 260mm, right was 261mm. Swapped the right motor and suddenly 260mm are 260mm. So my C1 is fixed. I also ordered some leadscrews (those also run smooth without binding) for my repair stock (we have 7 MK3.5/3.9/4.0 and one XL in the office and also 2 Core one, so it's nice to have some spare parts handy). What I really like is that many (unprintable) parts are similar over the different models. 

I will check the Core1 of my colleague after the holidays and may also swap some motors and then I will deal with support and ask for a refund for the "defective" motors. 

It is really a nice printer, but such issues with QC are spoiling the experience...

Posted : 12/12/2025 4:18 pm
Boilerplate
(@boilerplate)
Member
RE: Skewed XY-Plane (Z Rods, Heatbed)

Thanks, all, for documenting your experience. I am afraid I have the same problem. But I confess that I am VERY inexperienced with these machines and not terribly technically proficient, so I am DREADING the process of troubleshooting with tech support. I started my 3D printing journey in 2022 by building from kit an MK3S+. So much fun. Worked like a charm. Loved it. Then I did the full upgrade to MK4 as soon as it was available. Loved it. Same for MK4S upgrade. Then I ordered the upgrade kit for the Core One in February. It arrived in June (not sure why it took so long). I assembled it in August. And I have never had a successful print since due to first layer issues that sound exactly like the problems described in this thread (XY plane). Unfortunately, I just haven’t had sufficient free time to throw at troubleshooting. With the holidays newly here, though, I am hoping that I might have a little extra time over the next two weeks. 

Assuming I’ve correctly diagnosed the problem, does anyone have any tips for how I might most efficiently go about solving it without having to spend hours and hours with tech support? Part of the reason I picked Prusa in 2022 (and am committed to sticking with it now) is how well established and generously helpful the Prusa community is. All tips and advice for a non-power user are most sincerely appreciated. 

Happy Holidays, all!

Posted : 21/12/2025 1:08 am
Krieger
(@krieger)
Active Member
RE: Skewed XY-Plane (Z Rods, Heatbed)

Looks like I'll be running a test seeing as I had a very tight leadscrew nut. That is, after I get a new main cable because the printer won't complete bed probing. I'm utterly disgusted with Prusa at this point. I bought these printers to support a company that I THOUGHT was doing the right thing. Turns out I not only wasted money, but time as well. 

Posted : 23/12/2025 2:16 pm
Augendoc
(@augendoc)
Active Member
RE: Skewed XY-Plane (Z Rods, Heatbed)

I’m having similar issues. I have a mk4s conversion to Core One, which I received in August. I can visibly see the front edge rising about 1.5mm when first starting a print. I moved the Z axis to max, turned off power, and manually rotated all three Z rods - no movement. All were bottomed out. Moved Z axis to zero and there is a tilt of the bed toward the front of the machine. I did the paper and pencil trick and the thread pitch is identical on right and left Z rods, but different on the center Z rod. I’ll have to count threads to tell you by how much, but over the course of 250mm it’s about 1.5mm.

The two front Z rods came from my old mk4S. The center rod came in the conversion kit. It doesn’t really matter if the rod pitch is slightly different from batch to batch, though I would argue that a o.6-0.8% manufacturing error from batch to batch is unacceptable. What matters more is that all three Z rods have the exact same pitch. And mine don’t. The problem is that bed leveling compensation occurs the same amount over the entire Z range, but the bed tilt is worse at the top than at the bottom. A print a few millimeters thick won’t be affected much. But a 200mm print will be skewed.

Solution 1 is to have all three Z motors controlled separately. You can then compensate for different Z rod pitch in software.

Alas, the Core One Z motors are all connected in parallel. Thus, solution 1 won’t work. Solution 2 is to replace one or more Z rods so that all three Z rods have the same pitch. But for practical purposes all three rods should be replaced with a matched set else you end up shipping rods back and forth until you iterate into an approximate match.

Solution 3 is for Prusa to get a more consistent manufacturer and do in-house QCso they have some long term parts consistency.

Solution 4, after this experience, is to never buy a Prusa conversion kit that involves a mix of re-used and new lead screws.

 

I will contact Prusa tech support and see how it goes.

Posted : 23/12/2025 4:27 pm
AtomCore
(@atomcore)
Member
RE: Skewed XY-Plane (Z Rods, Heatbed)

During Black Friday, I bought a kit for One Plus, and while assembling it, I noticed that the nuts on the front left and rear screws were much harder to turn than the front right screw. During the initial calibration, I slightly loosened the nuts and lubricated them, and the calibration was successful. But now I notice that due to the uneven friction in the screws, the bed is actually tilted, and it is possible that the pitch is different. I just didn't suspect during assembly that the screws might have different pitches. It is also possible that the nuts themselves were manufactured with a negative tolerance.

 

 

Posted : 23/12/2025 8:13 pm
Muk
 Muk
(@muk)
Active Member
RE:

The leadscrew should not require force to be moved. When spun it should move at least a little further.

Reach out to support to send you leadscrews. If you move the bed to the lowest and highest position there should be no stuttering (stepper skipping steps). It's a pity that there are not 3 individual stepper drivers (which could detect skipped steps).... 

My center rear rod was also off. I ordered 3 motors with the long cable for MK4/C1, and those were fine. So it seems you have to replace the leadscrews and a motor.

This post was modified 1 week ago by Muk
Posted : 23/12/2025 10:27 pm
Augendoc
(@augendoc)
Active Member
RE: Skewed XY-Plane (Z Rods, Heatbed)

Are the lead screws removable from their motor? If so, I think I would just need three new matched lead screws.

Posted : 24/12/2025 1:12 am
Jürgen
(@jurgen-7)
Noble Member
RE: Skewed XY-Plane (Z Rods, Heatbed)

No, they are permanently attached. As mentioned in my earlier post, Prusa support did eventually send me three replacement motors & lead screws for free.

Posted : 24/12/2025 5:49 am
1 people liked
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