Prusa Service
Hello,
This is the first time I've had to use Prusa's service. I didn't think that their help would be so slow. I've been trying to get help via email for a month. They reply after 2 or 3 days, unfortunately without succes
Is it just me who's unlucky, or is this norma
As much as I praise the MK3S, I regret buying the MK4
Best regards, Tom
P.S. Sorry for any mistakes, I'm using a translator. ekS.l?s.ranslatora.
The quickest way to contact Prusa Support is by Chat - you will need the serial number of your printer.
Cheerio,
RE: Prusa Service
Hey, I think the chat is in English, do you have other languages too?
RE: Prusa Service
Best ask Chat...
I believe they have some alternative languages, especially I expect Czech...,
Joan
I try to make safe suggestions,You should understand the context and ensure you are happy that they are safe before attempting to apply my suggestions, what you do, is YOUR responsibility.Location Halifax UK
They always have English speakers and Czech during normal business hours but there are staff able to speak many languages - which ones are on duty when you call is a gamble - but you can always start with: 'Hello, I do not speak English well, is there anyone available who can speak <Language>?'
And perhaps 'When will there be someone who speaks <Language> answering the chat?'
Cheerio,