Core Bed Mount Left Broken
Hello Comunity, its my third Kit that i build. After MK3s MK4 now upgrading to the Core One. By this work, the „Core Bed Mount left“ is broken. In the Store this piece is „Sold Out“. I know why… ;o) Not so nice engineering… Now, i can’t print the piece by myself, because its an upgrade… And now? wrote a mail to Prusa Support… No Answer! My hope was, when i choose not a bamboo, that there is better european support?!?!? and that a reorder of needed printed pieces can arrive me in a day or two… wtf
RE: Core Bed Mount Left Broken
Have you tried the Chat option with support? I find it faster and more direct than email...
regards Joan
I try to make safe suggestions,You should understand the context and ensure you are happy that they are safe before attempting to apply my suggestions, what you do, is YOUR responsibility.Location Halifax UK
RE: Core Bed Mount Left Broken
hmmm, used the Prusa App… i watch there for the chat… but there is no chat Link… now i go over google search and found it… not nice that there is no reaction by sending mails… now i try this way… thanks for your answer…
RE: Core Bed Mount Left Broken
You will get a reply to email but Chat is faster.
Joan
I try to make safe suggestions,You should understand the context and ensure you are happy that they are safe before attempting to apply my suggestions, what you do, is YOUR responsibility.Location Halifax UK
RE: Core Bed Mount Left Broken
to my mail there is no reaction… one week now use the chat … @all… only use the chat over the browser, there is no chat option in the prusa app … thanks joan