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Brand new factory built - first print failed #31102
So i ordered a factory build machine, I have built my last 2 and upgrades but didn't want to have to build this one.
No damage to box or contents, easy to assemble. Just had to install UI and orange door handle (fell off during shipping).
Machine booted, firmware at latest. Performed install test and calibrations, no issues.
Went to print my test print and boom. It faulted.
I checked online and performed the troubleshooting for the code, tried squaring the gantry and tuning the belts.
I have sent support an email with photos of what I think might be the possible issue.
Looks like the top right belt was not properly seated in the gantry behind the head assembly.
Posted : 25/10/2025 9:09 pm
RE: Brand new factory built - first print failed #31102
Do you mind posting the photos here so we could have a look?
"Some filaments feel the rain, others just get wet"
- Bob Marley
Posted : 25/10/2025 11:26 pm