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The Core One Kit Waiting List  

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ed
 ed
(@ed-9)
Active Member
RE: The Core One Kit Waiting List

It's worth to point out the keyword here, estimated 🙂

Posted by: @curiousrambler

"Estimated to begin shipment in March 2025."

Posted : 29/03/2025 12:39 pm
2 people liked
Benjamin Hoffman
(@benjamin-hoffman)
Member
RE:

No kidding I just refunded my order and just went with bambu and can't say I regret it I already have my new printer and it seems to be outdoing prusa by miles in terms of features... I want to see prusa get there manufacturing process sped up as I think there's no excuse at this point in the game to not have that down.... Going to have to spend over $1,000 then. Plus I'm an import taxes to have to wait over nearly a month for a printer to be shipped out... 

This post was modified 5 months ago by Benjamin Hoffman
Posted : 29/03/2025 12:43 pm
Ahrimaan
(@ahrimaan)
Trusted Member
RE: The Core One Kit Waiting List

ridiculous

What is not clear with "EXPECTED SHIPPING" message from Prusa ?
Not guaranteed , no promise, just an expectation..

Some people should really chill 

Posted : 29/03/2025 12:45 pm
Benjamin Hoffman
(@benjamin-hoffman)
Member
RE: The Core One Kit Waiting List

point in case... I have to as customer pay extra on top some fees and at that rate you might as well spend the extra $150(usd) roughly and take your money elsewhere where you are not waiting months for a announced product. Im not Complain because I didn't know this information pre purchase its more or less I started getting fed up and my research led me to get something else 

Posted : 29/03/2025 12:59 pm
mirek454
(@mirek454)
Eminent Member
RE:

A forum is simply a collection point for things that don't work. 

That's right. Customers who have a working printer have no reason to go to the forum to post. How many dissatisfied contributors are there in the Core One thread? I'll guess: very low tens, 20, 30? Out of the number of printers shipped so far, small parts per thousand, not a percentage.That's why I'm calm and not afraid of any problems with the new printer. It won't be my first from Prusa and so far there haven't been any problems that I wouldn't have caused myself.

Please excuse my writing style.

I am from the Czech Republic, I don't speak English, I translate using Google Translate

Posted : 29/03/2025 1:45 pm
6 people liked
Rainer
(@rainer-2)
Honorable Member
RE: The Core One Kit Waiting List

The conditions were known. And for those who don't want to wait, there are plenty of other offers.

Personally, I would rather wait another six months than buy a Bambulab. Or, to be honest, most Chinese printers. Not because the devices are bad, but because I want to do what I think is right with them and not what the manufacturer wants me to do.

Also things like pulleys that are welded to the frame and can't be replaced would drive me crazy. But these are personal opinions and everyone has different expectations.

In any case, have fun with your new printer. Happy printing.

 

Posted by: @benjamin-hoffman

point in case... I have to as customer pay extra on top some fees and at that rate you might as well spend the extra $150(usd) roughly and take your money elsewhere where you are not waiting months for a announced product. Im not Complain because I didn't know this information pre purchase its more or less I started getting fed up and my research led me to get something else 

 

Posted : 29/03/2025 1:48 pm
7 people liked
Ahrimaan
(@ahrimaan)
Trusted Member
RE: The Core One Kit Waiting List

 

Posted by: @benjamin-hoffman

point in case... I have to as customer pay extra on top some fees and at that rate you might as well spend the extra $150(usd) roughly and take your money elsewhere where you are not waiting months for a announced product. Im not Complain because I didn't know this information pre purchase its more or less I started getting fed up and my research led me to get something else 

Sure, bye and have fun with the other printer 🙂 

Posted : 29/03/2025 2:02 pm
1 people liked
Jürgen
(@jurgen-7)
Noble Member
RE: The Core One Kit Waiting List
Posted by: @rainer-2

There was an attempt to point out that it is a pre-order with a non-guaranteed launch. Conditions you know before you buy. They also tried to point out that Prusa's estimates are always very optimistic and that shipping is unlikely to start before the end of March, very, very late March.

This was not done to defend Prusa but to help those who might be buying a Prusa printer for the first time to avoid unnecessary stress.

No more Prusa criticism here, but please do not lecture me on things I never wrote.

Over the past two months, I have expressed my disappointment with Prusa for several reasons: Their strange practice of collecting money months in advance, the number of teething issues in the Core One which I consider higher than reasonable, and Prusa's total lack of communication -- neither acknowledging the early issues and confirming that they are being worked on, nor giving an update on the kits (similar to the announcement for the assembled units in January). 

But I have never complained that the wait time for the kit would be too long, nor claimed that they were missing any deadlines. Now that the Core One is in the wild with its (hopefully) manufacturing and firmware issues, it's really all about Prusa's communication.

Posted : 29/03/2025 2:25 pm
1 people liked
tbr
 tbr
(@tbr-2)
Eminent Member
RE: The Core One Kit Waiting List

To those who cancel their order, I truly wish well and to find a printer that satisfies them. It's not easy.
No hard feelings. Especially not because I'm likely to move up in order.
Though I'd like to add that this is not an airport nor a train station, you don't need to announce your departure. 😉

Posted : 29/03/2025 2:33 pm
5 people liked
GreenPea
(@greenpea)
Eminent Member
RE: The Core One Kit Waiting List

 

Posted by: @benjamin-hoffman

No kidding I just refunded my order and just went with bambu and can't say I regret it I already have my new printer and it seems to be outdoing prusa by miles in terms of features... I want to see prusa get there manufacturing process sped up as I think there's no excuse at this point in the game to not have that down.... Going to have to spend over $1,000 then. Plus I'm an import taxes to have to wait over nearly a month for a printer to be shipped out... 

Your first ( and at the moment only ) post in this forum is to tell us that you canceled your order.

Fine, succes with your Bamboo, bye.

Posted : 29/03/2025 2:51 pm
Benjamin Hoffman
(@benjamin-hoffman)
Member
RE: The Core One Kit Waiting List

As much as I do like prusa is what I grew up on learn to use and I do find them to be very reputable and good printers I just couldn't justify the way. for what I spent on the printer in in the case that I could get a different one with arguably better features and user interface  much quicker and with more support  I just wish prusa would have added some more feature sets to this printer especially having the last doors over the plastic ones… I just don't want to spread any ill will towards prusa but I also won't not bring up the negatives of purchasing from them

Posted : 29/03/2025 3:40 pm
Rainer
(@rainer-2)
Honorable Member
RE: The Core One Kit Waiting List

No more Prusa criticism here, but please do not lecture me on things I never wrote.

Then I must have fundamentally misunderstood you. Maybe because English is not my first language.

Their strange practice of collecting money months in advance

Nobody forced you. You can also wait until it is available in stock.But of course I would also prefer to buy on account.

the number of teething issues in the Core One which I consider higher than reasonable

I do not share this opinion. Apart from the alignment of the X axis, I don't see any critical errors. I also think that this could be solved better and I pay special attention during the assembly.

Prusa's total lack of communication

This is definitely a point that can be criticised. I'm mainly referring to the delivery situation.

the number of teething issues in the Core One which I consider higher than reasonable, and Prusa's total lack of communication

With so many errors, most people here simply don't agree with you about the number and frequency of errors. How many have you seen in this forum or on other social media platforms? There are only a few. There was a lot more going on with the XL, and rightly so, although it certainly doesn't sell anywhere near as much as the much cheaper Core One.

There is no point in continuing the discussion as we simply disagree on some things.

It's no big deal and I'm not going to comment any further.

Do you still have your order active or are you seriously considering buying another printer? So close to the finish line, perhaps 😉 

Posted : 29/03/2025 3:42 pm
1 people liked
Jürgen
(@jurgen-7)
Noble Member
RE: The Core One Kit Waiting List
Posted by: @rainer-2

Do you still have your order active or are you seriously considering buying another printer? So close to the finish line, perhaps 😉 

No, I am still standing in the queue, hopefully in a reasonably early position. (Order confirmed 17:07 on the first day.) 🙂 

Prusa's generous return policy has reassured me to stick with the order. Kit buyers will have 60 days after receipt to see how things pan out. If the printer should really end up showing nasty VFAs and resonances, and Prusa can't get a handle on this via a firmware fix, one can return the assembled printer. (Prusa will send packaging materials.) Certainly not the outcome I am hoping for, but it's good to know that this fallback exists.

Posted : 29/03/2025 3:59 pm
3 people liked
Ahrimaan
(@ahrimaan)
Trusted Member
RE:

 

Posted by: @benjamin-hoffman

As much as I do like prusa is what I grew up on learn to use and I do find them to be very reputable and good printers I just couldn't justify the way. for what I spent on the printer in in the case that I could get a different one with arguably better features and user interface  much quicker and with more support  I just wish prusa would have added some more feature sets to this printer especially having the last doors over the plastic ones… I just don't want to spread any ill will towards prusa but I also won't not bring up the negatives of purchasing from them

More Support ? Dude i am fighting since two Months with Bambulab about a P1S that has a Bed , bent more than a Banana.
I had to make a refund trough my bank to get something.
I only got excuses, blaming and not support at all.
I even had to wait for 2 AMS Motors at my X1C that i got and that died within 5 Months.

So stop talking rubbish

Posted : 29/03/2025 4:03 pm
cwbullet
(@cwbullet)
Member
Topic starter answered:
RE: The Core One Kit Waiting List

As an owner Bambu, Prusa, FLSun Eleggoo, Creality, Anycubic, and BIQU, I will tell you Prusa is better at support and make quality printers with good features.  They are not falling behind.  If you need a printer that lasts and works, Prusa is the way to go.  Are the rest good printers, yes.  

--------------------
Chuck H
3D Printer Review Blog

Posted : 29/03/2025 4:15 pm
4 people liked
Rainer
(@rainer-2)
Honorable Member
RE: The Core One Kit Waiting List

No, I am still standing in the queue, hopefully in a reasonably early position. (Order confirmed 17:07 on the first day.) 🙂

Then you'll get yours before I do. I got the confirmation from Prusa at 17:13.

Posted : 29/03/2025 4:17 pm
1 people liked
N3XT3D
(@n3xt3d)
Trusted Member
RE: The Core One Kit Waiting List

Then we will get our kit at similar times. My order was confirmed at 17:14. I'm already looking forward to it =)

Posted by: @rainer-2

No, I am still standing in the queue, hopefully in a reasonably early position. (Order confirmed 17:07 on the first day.) 🙂

Then you'll get yours before I do. I got the confirmation from Prusa at 17:13.

 

Posted : 29/03/2025 4:21 pm
1 people liked
Ahalm
(@ahalm)
Active Member
RE: The Core One Kit Waiting List

I would also call for patience, understanding and stopping the whining. At the moment, they haven't scammed anyone. They have kept their word, as they haven't promised much either. If they do say something and not provide it, please go on. But that hasn't been the case now. They also happily refund money for anyone willing to cancell their order, unlike e.g. kickstarters or many car dealerships.

Not all people like the way they bring new products to market. However, there is no way which would make everyone happy:

  • If product is released for a preorder, people complain about the wait. Also, if a printer is needed fast, they have other models in stock for order. 
  • If product is announced out of thin air ready to ship, people who have bought previous model recently will complain as they coudn't get the newest iteration. Also, it is significant capital cost for a company, so it is not a viable alternative always.
  • If product is first announced and then units are released for sale only when they are ready to ship in small batches, people will complaint it being out-of-stock all the time and the need for checking the product page regularly to acquire one.

People comlaining about not releasing the products before manual, don't understand how much it would cause unhappy customers after failed assembly, bad PR regarding that and whole shitload of extra work (and cost) for customer service. All these resources could be used for preparing product for real launch or providing support for the cases requiring it. 

People complaining, that the manual should have been released earlier, don't understand that it would lead either to artificial delay of shipping or releasing a half-finnished manual. The latter would be just a huge burden for team writing those instructions and for customer service. Comments to half-finnished texts are usually more trouble than help, as people just point out things writers already know. That would also increase change of mistakes, as people would do things based on their memory or an old copy on instructions. 

And for the people complaining about X being better: go buy X then. It is simple as that. If you really think that way, there is nothing wrong in that. There is no need to feel frustrated or sad about that. Just buy the thing which is best for you. Companies aren't your friends. 

Some people will consider me a 'Prusa fanboy' at this point after me defending them. I can assure you, that it is definitely not the case. I have not used a Prusa once. I'm also pretty sure, that I haven't seen one either. I have paid for a product and waiting for its arrival and that is it. Yes, I would like to receive the product rather the last month than the next, but that is just how things are. 

So, guys, please calm down. For now.

Posted : 29/03/2025 6:01 pm
1 people liked
Raaz
 Raaz
(@raaz-2)
Reputable Member
RE:

Nobody forced you. You can also wait until it is available in stock.But of course I would also prefer to buy on account.

What's quite nice: I used "Klarna 30 days" for payment (Germany) and the 30 days start with the shipping date or delivery, not 100% sure right now.

I'm super impatient anyway though, because my used mk3s has multiple annoying issues that require a complete check & re-build, but I don't want to take it apart yet, since it's perfectly dialled in and the results are still great and reliable.

I just have to print at 40 mm/s max and the 1st layer isn't really pretty. (bent bed, worn rods/bearings, lose belts etc.)

Posted : 29/03/2025 6:05 pm
ed
 ed
(@ed-9)
Active Member
RE: The Core One Kit Waiting List

Man, sounds like you put her through the ringer! What's her mileage?

Posted by: @raaz-2

I just have to print at 40 mm/s max and the 1st layer isn't really pretty. (bent bed, worn rods/bearings, lose belts etc.)

 

Posted : 29/03/2025 9:18 pm
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