first layer - FW update - Assembly and first prints troubleshooting

RE:

Micha — Sun, 08 Feb 2026 07:44:31 +0000

hello, i wrote with support and they advised me to clean the sheet with warm water and dishwashing liquid. i did it and now it seems to be good again.

before i always used handgloves when i touch the sheet. sometimes IPA. but never the advised method. only one time, after the problems occured, i used acetone. i wonder how good the results now are.

but i flashed the firmware with v6.3.4 too. so its not sure if only the washing was the solution.

do you know if (and how) i can deactivate the info about new FW available every time i want to start a new print? its annoying.

so for now the problem is solved. lets have a look how long it would last. cheerio

Diem — Sat, 07 Feb 2026 13:16:19 +0000

How are you cleaning your build sheet?

Cheerio,

RE: first layer - FW update

Micha — Fri, 06 Feb 2026 08:22:44 +0000

hello. every time i push the plate correctly in position. so thats not possible.

Diem — Fri, 06 Feb 2026 02:27:04 +0000

OK, let's try the easiest one first - I have seen this occur when the smooth sheet was not fully pushed into place and then shifted against the retaining pins.

Cheerio,

first layer - FW update

Micha — Thu, 05 Feb 2026 21:37:32 +0000