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esppsd
(@esppsd)
Member
PrusaConnect offline

 

Connect is having issues for me today. Printers not showing in the phone app, and PC app refuses to connect to the service at all.

What's going on?

Posted : 01/07/2025 8:14 pm
cRemE-fReSH
(@creme-fresh)
Member
RE: PrusaConnect offline

Same here. No connection...

Posted : 01/07/2025 8:33 pm
sand3r
(@sand3r)
Active Member
RE: PrusaConnect offline

well overhere also 

and overhere and in prague is a heatstrike going on so maybe problems with the servers or something ?

 

Posted : 01/07/2025 8:37 pm
Scotttomo
(@scotttomo)
Estimable Member
RE: PrusaConnect offline

Same here. Updated my Prusa app and Connect is saying my printer is Offline when its sitting next to me saying it's online. Trying to initialise my printer to Connect again to see if that works, but nothing. Going to fire the laptop up to see what connectivity it has.

Scott

Posted : 01/07/2025 8:55 pm
1 people liked
sand3r
(@sand3r)
Active Member
RE: PrusaConnect offline

well my printer shows up in my router so its connected to the internet but on prusa's side something is not working 

maybe they solt too much printers lately with the release of the core one lol 

Posted : 01/07/2025 9:11 pm
saipan59
(@saipan59)
Active Member
RE: PrusaConnect offline

Same issue here. For me, it starting acting "sluggish" a couple of days ago, but I don't use it every day.

Today, it doesn't work at all. I used "sneakernet" to move files to the thumb drive. The MK4S seems to think everything is OK.

Pete

 

Posted : 01/07/2025 9:12 pm
Agus Brambilla
(@agus-brambilla)
Member
RE: PrusaConnect offline

Hi there!

My Core One also had some connectivity issues today. I did a bit of digging and found this page — it looks official, so hopefully it helps!

https://status.prusa3d.com/

Greetings from Argentina!

Posted : 01/07/2025 9:16 pm
sand3r
(@sand3r)
Active Member
RE: PrusaConnect offline

the printer only checks for connection with the wifi and doesnt care if the connect server is 'up' or even if there is an internet connection 

Posted : 01/07/2025 9:18 pm
Gilbie
(@gilbie)
Member
RE: PrusaConnect offline

Prusa Connect went down about 2 1/2 hours ago.  Must be having issues with their servers. 

Posted : 01/07/2025 9:37 pm
Qubiki 3D
(@qubiki-3d)
Eminent Member
RE: PrusaConnect offline

Prusa connect is down for 4-6 hours here in Poland. On website checking down status is also all the time offline

Posted : 01/07/2025 9:42 pm
1 people liked
RWeb
 RWeb
(@rweb)
Member
RE: PrusaConnect offline

Same here.  Have not been able to connect to prusa connect at all in the last 24 or so hours.  Also will not connect on phone app.

Rick

Posted : 01/07/2025 9:44 pm
Carlos Correia
(@carlos-correia)
Member
RE: PrusaConnect offline

Having issues with prusa connect from Portugal.

Posted : 01/07/2025 9:46 pm
Mato Kmety
(@mato-kmety)
Member
RE: PrusaConnect offline

....connect still offline here in Slovakia

Posted : 01/07/2025 9:53 pm
Aniraf
(@aniraf)
Trusted Member
RE: PrusaConnect offline

https://status.prusa3d.com/ - I can't bear to move my files manually!!

Posted : 01/07/2025 9:58 pm
Qubiki 3D
(@qubiki-3d)
Eminent Member
RE: PrusaConnect offline

I ditched priting my files from prusa connect some while ago. Because of missing layers bugs. From that time i connected my Prusa Slicer to my all pritner via local lan prusa link. I only use Prusa connect to chec status of the prints

Posted : 01/07/2025 10:57 pm
1 people liked
Scotttomo
(@scotttomo)
Estimable Member
RE: PrusaConnect offline

I wasn't aware that it could cause issues like this. Wonder if that tracks some issues I've been having with my prints?

Scott

Posted : 02/07/2025 7:44 am
esppsd
(@esppsd)
Member
Topic starter answered:
RE: PrusaConnect offline

Back online a couple of hours ago like nothing happened 🤷

Posted : 02/07/2025 7:51 am
Armand
(@armand)
Trusted Member
RE: PrusaConnect offline

Hi

 

  I usually use this site to check there service status : https://status.prusa3d.com/

Posted : 02/07/2025 6:15 pm
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