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CrispyConductor
(@crispyconductor)
Active Member
RE: Prusa Connect Server Errors

Here's the error coming back from the server:

May 05 19:33:55 prusamk3s-1 connect-printer[813]: WARNING: <html>
                                                  <head><title>405 Not Allowed</title></head>
                                                  <body>
                                                  <center><h1>405 Not Allowed</h1></center>
                                                  <hr><center>nginx</center>
                                                  </body>
                                                  </html>
                                                   {loop_step():833}
Posted : 05/05/2025 11:40 pm
SCMemphis
(@scmemphis)
Active Member
RE: Prusa Connect Server Errors

Yeah, Prusa Connect is still offline for me. Hopefully will be up in the morning. I am to lazy to to use flash or Prusa link.

Posted : 06/05/2025 1:44 am
Jim Nangano
(@jim-nangano)
Trusted Member
RE:

Well PrusaConnect is up this morning, but the cameras aren't working. Both printers show camera stopped at 7:58 ET.

 

Posted : 06/05/2025 12:51 pm
1 people liked
エリック Eric
(@eric-30)
Member
RE: Prusa Connect Server Errors

Hell yeah im not alone~ Korea still error server

Posted : 07/05/2025 2:31 pm
Rob65
(@rob65)
Eminent Member
RE: Prusa Connect Server Errors

I just started using Prusa Connect last week and have to say I am impressed.

That is impressed with the absolute hobby level of this piece of software. I keeps giving me problems like "Invalid token", cameras not working, the server giving erors like "JSON parse error unexpected character at line 1" and that stupid question mark icon at the right bottom blocking messages that are shown.

Sometime my profile icon at the top right is not shown, I cannot login out or log back in again. The buddy cam is terribly slow, only black and white (I thought that high quality low light color cameras were mainstream nowadays).

If this would have been my first experience with Prusa Printers, I would immediately dump my Core On in the trash bin.

Come on Prusa, get your stuff sorted and provide us with something that just works (like the other two XL printers that I use). Unfortunately I need to babysit my Core One too often (at least 1 failed print per day)

Posted : 01/07/2025 7:34 pm
1 people liked
Rob65
(@rob65)
Eminent Member
RE: Prusa Connect Server Errors

and while typing this, I get a "503 Service Temporarily Unavailable" error.

I guess I should have spent the money I used to buy the Buddy Camera and try Prusa Connect on one of those cheap security cameras that I can watch in real time and in color on my phone

Posted : 01/07/2025 7:41 pm
sand3r
(@sand3r)
Active Member
RE: Prusa Connect Server Errors

at the moment i think the servers are down 

me and everyone i know with prusa's have the same issue at the moment and before (almost) never an issue 

so today is oldschool usb-stick printing 

Posted : 01/07/2025 8:41 pm
mrmagnitude
(@mrmagnitude)
Member
RE: Prusa Connect Server Errors

Unfortunately when we rely on other people's remote computers (servers) for operation of our own equipment, this kind of thing is to be expected.  At least Prusa Connect is optional.

Posted : 01/07/2025 9:01 pm
Qubiki 3D
(@qubiki-3d)
Eminent Member
RE: Prusa Connect Server Errors

Prusa connect is down for 4-6 hours here in Poland. On website checking down status is also all the time offline

Posted : 01/07/2025 9:43 pm
GwynnePrints
(@gwynneprints)
Eminent Member
RE: Prusa Connect Server Errors

Down again today so having to transfer everything manually by USB over several machines. 

Poor form, Prusa.

Posted : 04/08/2025 3:08 am
Print_Fandango
(@print_fandango-2)
Member
RE: Prusa Connect Server Errors

Today was spotty, worked for a few hours now down again. I wish these outages were better communicated. If I contact support they will likely say 'its working' and that, is annoying.

Anyone else in Canada with issues?

 

Posted : 04/08/2025 11:46 pm
Print_Fandango
(@print_fandango-2)
Member
RE: Prusa Connect Server Errors

prusa connect keeps dropping constantl, it has been extremely annoying and unreliable. It is definitely something on their side. 

Posted : 18/08/2025 2:40 pm
1 people liked
shift-register
(@shift-register)
Active Member
RE: Prusa Connect Server Errors

Looking at the number of people having the same issue I’m guessing it’s a worldwide issue as we are suffering the same here in the UK

Posted : 18/08/2025 4:08 pm
1 people liked
LarGriff
(@largriff)
Reputable Member
Topic starter answered:
RE:

 

Posted by: @jim-nangano

Well PrusaConnect is up this morning, but the cameras aren't working. Both printers show camera stopped at 7:58 ET.

 

It’s happening again.  Really getting tired of having my stuff bricked by Prusa “upgrades”, then having to wait for the fix.  Beta testing should be done in-house; not by the general public.

This post was modified 1 week ago by LarGriff

MK4S/MMU3

Posted : 14/09/2025 3:39 pm
1 people liked
GwynnePrints
(@gwynneprints)
Eminent Member
RE: Prusa Connect Server Errors

Exact same problem here in Australia for the past ~ 2 days.

 

absolutely unnaceptable, especially as support will say their systems are up, and to un-pair and re-pair all cameras as a “solution”

Posted by: @largriff

 

Posted by: @jim-nangano

Well PrusaConnect is up this morning, but the cameras aren't working. Both printers show camera stopped at 7:58 ET.

 

It’s happening again.  Really getting tired of having my stuff bricked by Prusa “upgrades”, then having to wait for the fix.  Beta testing should be done in-house; not by the general public.

 

Posted : 14/09/2025 5:28 pm
SetMonkey
(@setmonkey)
Member
RE: Prusa Connect Server Errors

I've been having problems since at least Friday.  Sometimes it connects and sometimes while doing a long print it shows as not connected.  Usually when it almost done, it magically connects again.

Posted : 15/09/2025 12:15 pm
PMTglb
(@pmtglb)
Member
RE: Prusa Connect Server Errors

now is offline yet.  when system is a online ? 

Posted : 16/09/2025 6:51 am
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