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A(ont) rejoint: 2022/10/19
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Dynamics 365 can help your organization with its Service Module, which allows you to manage and track customer service activity. By using this module, you can help ensure that your customers are satisfied and that your business remains successful. Microsoft Dynamics 365 Customer Service is a customer service automation module that enables personalized customer service, streamlines case and knowledge management, and provides visibility into department performance with dashboards and reports.
Dynamics 365 Customer Engagement (on-premises) is a customer relationship management business solution that helps businesses improve marketing capabilities, drive sales, and provide excellent customer service.
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