"Storage capacity exceeded" when trying to use Prusa Connect
 
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"Storage capacity exceeded" when trying to use Prusa Connect  

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Maturity
(@maturity)
Active Member
"Storage capacity exceeded" when trying to use Prusa Connect

If I try to upload directory from PrusaSlicer or upload a .bgcode file to Prusa Connect I get the error "Storage capacity exceeded".  I've tried cycling the power on the printer, different USB drives, formatting the USB drives but nothing changes this.   I can see the printer fine on both the PrusaLink and Prusa Connect pages on the browser and both show the expected data.  Uploading to PrusaLink works but I prefer the Prusa Connect from PrusaSlicer way as the print starts a bit quicker I feel.

Any thoughts about what I need to do to get this working again?

Thanks

Best Answer by fuchsr:

Well... did you actually *exceed" the storage capacity on PrusaConnect? It's limited. You can open the PrusaConnect webpage and check it. 

Posted : 08/02/2024 4:13 am
fuchsr
(@fuchsr)
Famed Member
RE: "Storage capacity exceeded" when trying to use Prusa Connect

Well... did you actually *exceed" the storage capacity on PrusaConnect? It's limited. You can open the PrusaConnect webpage and check it. 

Posted : 08/02/2024 5:04 pm
Maturity liked
Maturity
(@maturity)
Active Member
Topic starter answered:
RE: "Storage capacity exceeded" when trying to use Prusa Connect

I deleted all the files that I could see there, nothing in Connect, nothing on the USB, just fails every time now

Posted : 08/02/2024 5:47 pm
Bartgalok
(@bartgalok)
Eminent Member
RE:

I had this issue too. I went to the " Connect Files" tab at the top of the Prusa Connect page. You should see a list of files and the storage capacity at the top right. You can select some files on the left hand side, or all, if you wish and deleted them from the server. That should allow you to upload your files.

 

This post was modified 2 months ago by Bartgalok
Posted : 09/02/2024 6:16 pm
Maturity liked
fuchsr
(@fuchsr)
Famed Member
RE: "Storage capacity exceeded" when trying to use Prusa Connect

I deleted all the files that I could see there, nothing in Connect

I suspected you'd done that. Out of ideas now. Probably time to contact Prusa Support.

Posted : 09/02/2024 7:39 pm
Maturity
(@maturity)
Active Member
Topic starter answered:
RE: "Storage capacity exceeded" when trying to use Prusa Connect

Ah, well, tinkering today I went to the top of the screen and found "Connect Files" and they are different from "Printer Files" it seems. Deleting all the "Connect Files" seems to have resolved the issue so it appears that you were correct and I just wasn't astute enough to grasp the answer 😉

I also figured out how to get the PrusaSlicer to emit just gcode rather than bgcode so that uploading to PrusaLink is easier too!

 

Posted : 10/02/2024 12:42 am
Bartgalok
(@bartgalok)
Eminent Member
RE: "Storage capacity exceeded" when trying to use Prusa Connect

Happy that it worked out for you. Many of us had the same issue. Nothing to do with level of astuteness. 😀 

Cheers.

Posted : 14/02/2024 5:08 pm
L'Atelier de Florent
(@latelier-de-florent)
Active Member
RE: "Storage capacity exceeded" when trying to use Prusa Connect

Same message here, but deleting every files on the usb key, "connect files" or anything else did not change anything. I can't even send files directly from 2.7.2 directly to prusa connect 🙁

Posted : 04/03/2024 5:25 pm
L'Atelier de Florent
(@latelier-de-florent)
Active Member
RE: "Storage capacity exceeded" when trying to use Prusa Connect

Solved : I had to format the usb key, fast fat32 was fine.

Posted : 05/03/2024 2:10 pm
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