Printer goes offline if it's not on the home screen when a file is submitted via connect
 
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Printer goes offline if it's not on the home screen when a file is submitted via connect  

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MaSTLab PI
(@mastlab-pi)
Active Member
Printer goes offline if it's not on the home screen when a file is submitted via connect

Bit of a fringe case, perhaps, but it's caused enough failed starts for me that I thought it worth bringing up.

 

If the XL display is on anything other than the home screen (e.g. I forget to exit out of all menus after doing a filament swap or parking a tool), the printer will freeze when I submit a job via prusa connect and display an 'offline' status. This has caused me to have to drive back into the office a couple of times to start an overnight print that I submitted from home.

When I return to the printer and exit all menus, it will *sometimes* begin the print. But it sometimes crashes and reboots instead.

I'm running FW version 6.0.3+14902. The printer is connected via Ethernet, and I'm submitting prints in .bgcode. This problem has persisted through at least two firmware upgrades, so it isn't unique to the current FW version.

 

 

Posted : 22/09/2024 6:38 pm
monica345
(@monica345)
Member
RE: Printer goes offline if it's not on the home screen when a file is submitted via connect

To resolve the Prusa printer freezing issue, ensure the XL display is on the home screen before submitting jobs, update firmware, troubleshoot network issues, check for hardware problems, and seek community support. Consider remote monitoring and automation for additional convenience.

Posted : 04/10/2024 11:50 am
MaSTLab PI
(@mastlab-pi)
Active Member
Topic starter answered:
RE: Printer goes offline if it's not on the home screen when a file is submitted via connect

Sorry, but this isn't a useful response. 

"Troubleshoot network issues, check for hardware problems, and seek community support?"

 

The issue has persisted through an update to the most recent firmware version. 

Posted : 11/10/2024 4:53 pm
Neophyl
(@neophyl)
Illustrious Member
RE: Printer goes offline if it's not on the home screen when a file is submitted via connect

Its highly likely that the monica account is a machine based AI account given the rote response that sounds like something a LLM would post and its recent date of creation and post count etc.

Posted : 11/10/2024 6:27 pm
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