RE: XL gantry warped from enclosure, Prusa denies any warranty.
I’m not sure if Noah is still around. But if you are I’m willing to print the parts for you. Just wasn’t sure if you had access to another printer.
I’m in the states. Ohio.
Appreciate it but I have 2 FL Sun v400s and they work very well. Would have not gotten the XL had I realized the FL Sun was so good before I got my XL.
RE: XL gantry warped from enclosure, Prusa denies any warranty.
Again, Prusa hasn't misrepresented anything. They didn't claim that the printer, as shipped, can be put into an enclosure without further consideration taken. Once they had an enclosure option ready, they made it clear that parts would need to be replaced and shipped those same parts.
If some other solution wasn't well tested enough with the product as shipped, that's not really on Prusa. Their printer works as advertised, and when you want to enclose it, they have an option for that too which addresses the problems that arise. The designer of the enclosure you elected to build could have tested their solution prior to release to ensure these things didn't happen. They didn't, but Prusa did, and so Prusa includes a solution.
Blaming all this on Prusa seems a little much given the facts of the situation. You modified the printer to create the situation, and great news, there is an easy solution because the parts are printable.
RE: XL gantry warped from enclosure, Prusa denies any warranty.
But did they explicitly claim it can't be used in an enclosure? I'm asking I'm not sure. I think it is improper to advertise a printer saying it can print high temp materials such as PC and not make it able to withstand an enclosure. I wouldn't call it misrepresentation as much as I would call it Prusa not standing behind their product (after so many years of development especially). I've never had a problem putting any other printer in an enclosure, so why should I have trouble with the most expensive printer of all. And for them to not even offer to send me some 3d printed parts, after I paid so much money it just rubs me the wrong way. An enclosure should be a day one feature as it is on pretty much all competitors. Shouldn't have to rebuild the printer so it doesn't melt away.
Again, Prusa hasn't misrepresented anything. They didn't claim that the printer, as shipped, can be put into an enclosure without further consideration taken. Once they had an enclosure option ready, they made it clear that parts would need to be replaced and shipped those same parts.
If some other solution wasn't well tested enough with the product as shipped, that's not really on Prusa. Their printer works as advertised, and when you want to enclose it, they have an option for that too which addresses the problems that arise. The designer of the enclosure you elected to build could have tested their solution prior to release to ensure these things didn't happen. They didn't, but Prusa did, and so Prusa includes a solution.
Blaming all this on Prusa seems a little much given the facts of the situation. You modified the printer to create the situation, and great news, there is an easy solution because the parts are printable.
RE: XL gantry warped from enclosure, Prusa denies any warranty.
It was implied by their advertising that the printer I bought (I am not the person with the warping problem) would at some point have an enclosure available. Now I ordered like 2 years ago the "assembled" printer. It came a long way from assembled, took me a couple of days, I am not a 3d printer building dude to put it together.
Finally there is an enclosure available and there are like 200 steps involved for me to use the enclosure (60 some for the printer and another 25 or so for each printhead. I have to almost completely tear down and rebuild each of the 5 printheads plus play with belt adjustments that scare me.
The discount they have offered on the enclosure for me is LESS than how much I would have saved if I order the printer with the enclosure right now.
So I feel somewhat annoyed that I paid a deposit 2 years ago, waited get the printer with 0.6 mm nozzles, had to buy 0.4 mm nozzles, but the good steel ones were out of stock so I order the 0.4 in brass, then right away buy another set in steel - THEN the enclosure is announced and I have to rebuild tons of the printer.
On top of this, the 200 steps dont even include some of the parts that this dude is complaining warped. Are we going to have yet another problem?
Mind you I love the printer - but I am upset that the rate of information from Prusa has dropped to a trickle. There used to be regular you tube videos from them etc.
Kurt-A
RE: XL gantry warped from enclosure, Prusa denies any warranty.
Thank you sir, exactly what I'm saying. You get nickel and dimed for time and money because of their missteps. My MK3 is such a great printer I guess I was expecting similar ease of use with the XL but that just isn't the case.
It was implied by their advertising that the printer I bought (I am not the person with the warping problem) would at some point have an enclosure available. Now I ordered like 2 years ago the "assembled" printer. It came a long way from assembled, took me a couple of days, I am not a 3d printer building dude to put it together.
Finally there is an enclosure available and there are like 200 steps involved for me to use the enclosure (60 some for the printer and another 25 or so for each printhead. I have to almost completely tear down and rebuild each of the 5 printheads plus play with belt adjustments that scare me.
The discount they have offered on the enclosure for me is LESS than how much I would have saved if I order the printer with the enclosure right now.
So I feel somewhat annoyed that I paid a deposit 2 years ago, waited get the printer with 0.6 mm nozzles, had to buy 0.4 mm nozzles, but the good steel ones were out of stock so I order the 0.4 in brass, then right away buy another set in steel - THEN the enclosure is announced and I have to rebuild tons of the printer.
On top of this, the 200 steps dont even include some of the parts that this dude is complaining warped. Are we going to have yet another problem?
Mind you I love the printer - but I am upset that the rate of information from Prusa has dropped to a trickle. There used to be regular you tube videos from them etc.
Kurt-A
RE: XL gantry warped from enclosure, Prusa denies any warranty.
I agree it's annoying to have to disassemble so much to install the enclosure. It's clearly an oversight and I assume new printers come with stock PCCF parts. They could have learned that lesson with the MK3 enclosure. I'd honestly rather forfeit the voucher than take apart my very well-working printer.
RE:
They claim it based on max temp from the hotend. Prusa has always been the middle printer. Not a kit, but not quite retail.
PETG is known to melt if it gets too hot. Prusa enclosure has a dedicated fan to keep the enclosure temp from reaching a certain level. This is general how good enclosures are made. Putting a tent over it means you’ll have to closely monitor temps yourself.
It does suck that they are forcing people to break down their day 0 printers if they wish to use enclosures. My printer hasn’t shipped yet. I’ve been in talks with Prusa trying to get them to add the discount bundle to my order. They continue to tell me to just swap them but the system doesn’t allow me to do that. If I was able to just swap I would have never contacted support. Hopefully they will be able to resolve this for me soon. Heard great things about their support.
Edit: They fixed my order.
But did they explicitly claim it can't be used in an enclosure? I'm asking I'm not sure. I think it is improper to advertise a printer saying it can print high temp materials such as PC and not make it able to withstand an enclosure. I wouldn't call it misrepresentation as much as I would call it Prusa not standing behind their product (after so many years of development especially). I've never had a problem putting any other printer in an enclosure, so why should I have trouble with the most expensive printer of all. And for them to not even offer to send me some 3d printed parts, after I paid so much money it just rubs me the wrong way. An enclosure should be a day one feature as it is on pretty much all competitors. Shouldn't have to rebuild the printer so it doesn't melt away.
Again, Prusa hasn't misrepresented anything. They didn't claim that the printer, as shipped, can be put into an enclosure without further consideration taken. Once they had an enclosure option ready, they made it clear that parts would need to be replaced and shipped those same parts.
If some other solution wasn't well tested enough with the product as shipped, that's not really on Prusa. Their printer works as advertised, and when you want to enclose it, they have an option for that too which addresses the problems that arise. The designer of the enclosure you elected to build could have tested their solution prior to release to ensure these things didn't happen. They didn't, but Prusa did, and so Prusa includes a solution.
Blaming all this on Prusa seems a little much given the facts of the situation. You modified the printer to create the situation, and great news, there is an easy solution because the parts are printable.