Filament buffer plate - where to buy?  

RE: Filament buffer plate - where to buy?

Have you asked Prusa? 
Even though they are not listed in the store, they may still be able to provide.

RE: Filament buffer plate - where to buy?

I have the plates and am not going to use them.  Where are you?

RE: Filament buffer plate - where to buy?

Posted by: @steve-6

Have you asked Prusa? 
Even though they are not listed in the store, they may still be able to provide.

Funny, I haven't thought of emailing them! 🤣 And I just emailed them.

Posted by: @daspud

I have the plates and am not going to use them.  Where are you?

I'm in Southern California, near Disneyland.

RE: Filament buffer plate - where to buy?

Ont email live chat instead 

RE: Filament buffer plate - where to buy?

 

Posted by: @hello

Ont email live chat instead 

found the message symbol under poster name.  first time using it.  Thanks for hint

RE: Filament buffer plate - where to buy?

Posted by: @daspud

 

Posted by: @hello

Ont email live chat instead 

found the message symbol under poster name.  first time using it.  Thanks for hint

I believe he was referring to live chat with Prusa customer service - if you go to Prusa page (not forum), click Chat Now on bottom right corner. But we can continue chat via private messenger. 😊 

I agreed with that, but the live chat usually connect to technical support. Last time, I talked with them, they were no help with any product on store page. I have used email and was able to get better assistance from them (the time MK3 upgrade to MK3S - it wasn't displayed in store page and I was able to obtain it via email.)

RE: Filament buffer plate - where to buy?

im so sorry yes thanks @jmh714 for clearing that up i ment live chat prusa customer service yes @jmh714 it does go to technical support which they then email you back to let you know about the product its quicker then streight emailing them as that can take a while

RE: Filament buffer plate - where to buy?

Yeah, thank you for that. I can wait for their respond. But hopefully, I can receive from daSpud or I happened to find my old buffer plates before I hear back from them. 😊 

RE: Filament buffer plate - where to buy?

I too have the buffer plates but am not using them. They will be thrown away in the next few days unless you(or someone) wants them. Just PM me.

RE: Filament buffer plate - where to buy?

Thank you guys. Allow me tell you short story:

Someone offered me a free buffer plate as long as I pay for shipping - which I did. And MMU3 package arrived and then I discovered that buffer plate is already included in the MMU3 order. I got confused when I paid for MMU3 - which Prusa titled "Original Prusa MMU3 upgrade kit (for MK3S+)" - which I immediately assume it's upgrade from MMU2s to MMU3. But when I received the package, it look like stand alone and full version MMU3. I think the title was bit misled, and they shouldn't have that "upgrade kit" in the title. 

I got email back from customer service last Saturday and they said they do not sell buffer plate in their store. Well, here's the answer. 😀 

RE: Filament buffer plate - where to buy?

May I ask how much you paid because maybe prusa accidently sent you the full kit

RE: Filament buffer plate - where to buy?

It would have been the full kit. I don't know why these are noted as "upgrades".

The $89 MMU2 to MMU3 upgrades aren't available yet.

Posted by: @hello

May I ask how much you paid because maybe prusa accidently sent you the full kit

RE: Filament buffer plate - where to buy?

Yes, that's correct. I paid $299 for this "upgrade" kit. 🤣 🤣 

Posted by: @steve-6

It would have been the full kit. I don't know why these are noted as "upgrades".

The $89 MMU2 to MMU3 upgrades aren't available yet.

Posted by: @hello

May I ask how much you paid because maybe prusa accidently sent you the full kit