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MMU V2 Shipping Notification  

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imod.systems
(@imod-systems)
Honorable Member
MMU V2 Shipping Notification

It's now officially "Late July", has anyone received a shipping notification yet?

Postato : 31/07/2018 1:55 pm
Neal
 Neal
(@neal)
Reputable Member
Re: MMU V2 Shipping Notification

I haven't. but the last I checked it said "(for beta testers only)" in the product description.

Same O Same O,

Neal

Postato : 31/07/2018 3:16 pm
Peter L
(@peter-l)
Honorable Member
Re: MMU V2 Shipping Notification

I'm sure that when the first shipments go out, someone will post here within a few nanoseconds.

Postato : 31/07/2018 3:27 pm
joreal
(@joreal)
Estimable Member
Re: MMU V2 Shipping Notification

Customer service told me:

the MMU2.0 should start shipping soon, new orders including this product may ship in Autumn

there will be a newsletter and an update article in the Blog with all details about this once the distribution will start, then more details on production and delays will be published at http://help.prusa3d.com/shippingtable .

I ordered on April, the second day it was open for order but I was surprised that mine was a NEW ORDER. She said those who pre-ordered on October are the first one. Whaaaat?! This is crazy.

Postato : 31/07/2018 4:52 pm
joreal
(@joreal)
Estimable Member
Re: MMU V2 Shipping Notification


I'm sure that when the first shipments go out, someone will post here within a few nanoseconds.

Delayed again I bet you. 🙁

Postato : 31/07/2018 4:54 pm
bobstro
(@bobstro)
Illustrious Member
Re: MMU V2 Shipping Notification


[...] I ordered on April, the second day it was open for order but I was surprised that mine was a NEW ORDER. She said those who pre-ordered on October are the first one. Whaaaat?! This is crazy.
I've had mine on order and paid since January, so I'd hope newer orders would ship after I get mine! There's no sense in obsessing over specific dates. We know from history that they are behind, but seem to have caught up -- or at least improved -- on the printer orders. The MMU2 process will no doubt be the same.

My notes and disclaimers on 3D printing

and miscellaneous other tech projects
He is intelligent, but not experienced. His pattern indicates two dimensional thinking. -- Spock in Star Trek: The Wrath of Khan

Postato : 31/07/2018 4:58 pm
JoanTabb
(@joantabb)
Veteran Member Moderator
Re: MMU V2 Shipping Notification

I ordered the MMUv1 upgrade in October,

Prusa decided not to continue development on the MMUv1, I guess because it was very fussy on filament specification.

so they moved us over to the MMUv2 product line, and we have been waiting a while...

no point getting upset.

there are two basic options, wait, or request a refund, neither will speed up delivery,

refund might give you short term comfort... but if you then re order... you will be at the back of the list again...
regards Joan

I try to make safe suggestions,You should understand the context and ensure you are happy that they are safe before attempting to apply my suggestions, what you do, is YOUR responsibility. Location Halifax UK

Postato : 31/07/2018 5:09 pm
Peter L
(@peter-l)
Honorable Member
Re: MMU V2 Shipping Notification



I'm sure that when the first shipments go out, someone will post here within a few nanoseconds.

Delayed again I bet you. 🙁

Well, if you take what the order page says at face value:
Available to preorder! Shipping starts in late July (beta testers only) and August 2018, new orders in November 2018!
then we won't know if they met the deadline or not, since I assume the beta testers are under NDA.

In any event, I'd rather have them take their time and work the bugs out. But it still would have been nice to be invited to the beta.

Postato : 31/07/2018 5:29 pm
jettoblack
(@jettoblack)
Trusted Member
Re: MMU V2 Shipping Notification

Like Joan, I pre-ordered back in October when it was called the "MMU MK2 to MK3 upgrade" (or something like that) and was planned to just be a small number of parts to make the MMU1 work on the MK3. It wasn't until around April when they announced the MMU2 and started taking pre-orders for it.

Even if beta units are shipping now, I'm guessing late August at the soonest for shipping release units, and that's assuming the beta testers don't find any big problems.

I asked a couple weeks ago if I could be a beta tester but they said they had already been chosen. 🙁

Postato : 31/07/2018 8:35 pm
imod.systems
(@imod-systems)
Honorable Member
Topic starter answered:
Re: MMU V2 Shipping Notification

I'm sure that beta testing is holding up shipping. When you really look at what goes into the MMU V2 there isn't really anything that's special; a few steppers, some leadscrews, hobbed pulleys and idlers... etc. Prusa said that parts wouldn't really be on constraint so it's gotta be dialing in the firmware and testing that's causing a delay.

Postato : 31/07/2018 8:48 pm
Dewey79
(@dewey79)
Honorable Member
Re: MMU V2 Shipping Notification

I was told yesterday that the shipping is being held up by testing. They are now saying the end of August.

Postato : 01/08/2018 5:02 pm
PJR
 PJR
(@pjr)
Antient Member Moderator
Re: MMU V2 Shipping Notification

That's right, blame the testers!

MMU V1 beta testing took around 8 months (there was no NDA) and the testers (including myself) put in hundreds of hours work (unpaid) to try to get the best outcome possible.

I would guess MMU2 testing will uncover some unexpected issues and I wouldn't be surprised if it takes longer than anticipated, but at the end of the day we will all benefit.

Thank you, beta-testers!!

Peter

Please note: I do not have any affiliation with Prusa Research. Any advices given are offered in good faith. It is your responsibility to ensure that by following my advice you do not suffer or cause injury, damage…

Postato : 01/08/2018 5:21 pm
imod.systems
(@imod-systems)
Honorable Member
Topic starter answered:
Re: MMU V2 Shipping Notification


That's right, blame the testers!

MMU V1 beta testing took around 8 months (there was no NDA) and the testers (including myself) put in hundreds of hours work (unpaid) to try to get the best outcome possible.

I would guess MMU2 testing will uncover some unexpected issues and I wouldn't be surprised if it takes longer than anticipated, but at the end of the day we will all benefit.

Thank you, beta-testers!!

Peter

I realized that I may have come off as not appreciative of the beta testers, that's not the case. I sincerely appreciate all of the volunteer time the testers put into squashing bugs instead of Prusa taking the route that other manufacturers take; using their customers as beta testers.

Postato : 01/08/2018 10:19 pm
PJR
 PJR
(@pjr)
Antient Member Moderator
Re: MMU V2 Shipping Notification


I realized that I may have come off as not appreciative of the beta testers, that's not the case. I sincerely appreciate all of the volunteer time the testers put into squashing bugs instead of Prusa taking the route that other manufacturers take; using their customers as beta testers.

It's OK, you didn't came across as unappreciative at all. I was just messing around 😉

Peter

Please note: I do not have any affiliation with Prusa Research. Any advices given are offered in good faith. It is your responsibility to ensure that by following my advice you do not suffer or cause injury, damage…

Postato : 01/08/2018 11:55 pm
Peter L
(@peter-l)
Honorable Member
Re: MMU V2 Shipping Notification

The shipping page has just been updated. The new page reads:
Multi Material upgrades v2 and MK3 ordered together with redesigned Multi Material upgrades - we aim to start shipping at the back half of August 2018 (after beta testing phase), a majority in September and October, new MMU for MK3 orders in November/December 2018.

Postato : 02/08/2018 10:23 pm
Aravon
(@aravon)
Estimable Member
Re: MMU V2 Shipping Notification

I've become numb to these date changes....

Postato : 03/08/2018 9:48 am
JoanTabb
(@joantabb)
Veteran Member Moderator
Re: MMU V2 Shipping Notification

Que Sera Sera

Joan

I try to make safe suggestions,You should understand the context and ensure you are happy that they are safe before attempting to apply my suggestions, what you do, is YOUR responsibility. Location Halifax UK

Postato : 03/08/2018 10:20 am
vernon.b
(@vernon-b)
Eminent Member
Re: MMU V2 Shipping Notification

What does it take to get on the MMU2.0 beta testing list?

Postato : 03/08/2018 8:01 pm
imod.systems
(@imod-systems)
Honorable Member
Topic starter answered:
Re: MMU V2 Shipping Notification


What does it take to get on the MMU2.0 beta testing list?

Others have recently inquired and they were told that the beta testing phase was over.

Postato : 03/08/2018 8:45 pm
Peter L
(@peter-l)
Honorable Member
Re: MMU V2 Shipping Notification


Others have recently inquired and they were told that the beta testing phase was over.

Slight clarification: the selection of beta testers is over, not that the beta testing is complete.

Postato : 03/08/2018 8:58 pm
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