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stahlfabrik
(@stahlfabrik)
Honorable Member
About Prusa Support

Hi everybody,

on a personal note I just wanted to mention how awesome, I think, Prusa Research's customer support is.

I am not going to talk about the details but in my experience they try to do everything to make me, a random customer, happy with their purchase.

So even if I experienced some problems with my MK3, I am now confident that it will all be good in the end.

That is reassuring and totally makes the difference.

Thank you Prusa Research!

Posted : 06/02/2018 5:51 pm
Enginman
(@enginman)
Trusted Member
Re: About Prusa Support

I've always had great luck and satisfaction in my chats with CS. Top notch and real time. Nice.

Posted : 06/02/2018 10:31 pm
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