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					                		Unable to determine what&#039;s causing this issue - Hardware, firmware and software help                                    </title>
                <link>https://forum.prusa3d.com/forum/original-prusa-i3-mk3s-mk3-hardware-firmware-and-software-help/unable-to-determine-whats-causing-this-issue/</link>
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                        <title>RE: Unable to determine what&#039;s causing this issue</title>
                        <link>https://forum.prusa3d.com/forum/original-prusa-i3-mk3s-mk3-hardware-firmware-and-software-help/unable-to-determine-whats-causing-this-issue/paged/2/#post-162738</link>
                        <pubDate>Tue, 10 Sep 2019 22:35:45 +0000</pubDate>
                        <description><![CDATA[yep, and most of us agree that a careful wash is the best thing you can do to help a PC sheet work with PLA - just make sure you never leave the sheet moist when storing it to prevent rustin...]]></description>
                        <content:encoded><![CDATA[<p>yep, and most of us agree that a careful wash is the best thing you can do to help a PC sheet work with PLA - just make sure you never leave the sheet moist when storing it to prevent rusting</p>]]></content:encoded>
                        <category domain="https://forum.prusa3d.com/forum/original-prusa-i3-mk3s-mk3-hardware-firmware-and-software-help/">Hardware, firmware and software help</category>                        <dc:creator>Dave Avery</dc:creator>
                        <guid isPermaLink="true">https://forum.prusa3d.com/forum/original-prusa-i3-mk3s-mk3-hardware-firmware-and-software-help/unable-to-determine-whats-causing-this-issue/paged/2/#post-162738</guid>
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                        <title>RE: Unable to determine what&#039;s causing this issue</title>
                        <link>https://forum.prusa3d.com/forum/original-prusa-i3-mk3s-mk3-hardware-firmware-and-software-help/unable-to-determine-whats-causing-this-issue/paged/2/#post-162725</link>
                        <pubDate>Tue, 10 Sep 2019 21:34:20 +0000</pubDate>
                        <description><![CDATA[🤔(I followed the instructions of my PEI textured sheet that said &quot;DO NOT WASH&quot; in big red letters. )]]></description>
                        <content:encoded><![CDATA[<p>🤔</p><p><a href="https://forum.prusa3d.com/wp-content/uploads/2019/09/2019-09-10-16_29_34-Spare-parts-3-Prusa-Research.png"><img class="alignnone size-medium wp-image-4783" src="https://forum.prusa3d.com/wp-content/uploads/2019/09/2019-09-10-16_29_34-Spare-parts-3-Prusa-Research-191x300.png" alt="" width="191" height="300" /></a></p><p>(I followed the instructions of my PEI textured sheet that said "DO NOT WASH" in big red letters. )</p>]]></content:encoded>
                        <category domain="https://forum.prusa3d.com/forum/original-prusa-i3-mk3s-mk3-hardware-firmware-and-software-help/">Hardware, firmware and software help</category>                        <dc:creator>Aaron C</dc:creator>
                        <guid isPermaLink="true">https://forum.prusa3d.com/forum/original-prusa-i3-mk3s-mk3-hardware-firmware-and-software-help/unable-to-determine-whats-causing-this-issue/paged/2/#post-162725</guid>
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                        <title>RE: Unable to determine what&#039;s causing this issue</title>
                        <link>https://forum.prusa3d.com/forum/original-prusa-i3-mk3s-mk3-hardware-firmware-and-software-help/unable-to-determine-whats-causing-this-issue/paged/2/#post-162717</link>
                        <pubDate>Tue, 10 Sep 2019 20:09:52 +0000</pubDate>
                        <description><![CDATA[A better shot of the sheet ...]]></description>
                        <content:encoded><![CDATA[<p>A better shot of the sheet ...</p><p><a href="https://forum.prusa3d.com/wp-content/uploads/2019/09/IMG_20190905_151236233-1.jpg"><img class="alignnone size-medium wp-image-4782" src="https://forum.prusa3d.com/wp-content/uploads/2019/09/IMG_20190905_151236233-1-225x300.jpg" alt="" width="225" height="300" /></a></p>]]></content:encoded>
                        <category domain="https://forum.prusa3d.com/forum/original-prusa-i3-mk3s-mk3-hardware-firmware-and-software-help/">Hardware, firmware and software help</category>                        <dc:creator>--</dc:creator>
                        <guid isPermaLink="true">https://forum.prusa3d.com/forum/original-prusa-i3-mk3s-mk3-hardware-firmware-and-software-help/unable-to-determine-whats-causing-this-issue/paged/2/#post-162717</guid>
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                        <title>RE: Unable to determine what&#039;s causing this issue</title>
                        <link>https://forum.prusa3d.com/forum/original-prusa-i3-mk3s-mk3-hardware-firmware-and-software-help/unable-to-determine-whats-causing-this-issue/paged/2/#post-162716</link>
                        <pubDate>Tue, 10 Sep 2019 20:02:25 +0000</pubDate>
                        <description><![CDATA[The textured sheets have a known PLA adhesion issue - and most owners have resorted to an initial soap and water wash to remove whatever factory residuals they ship with.  Several threads on...]]></description>
                        <content:encoded><![CDATA[<p>The textured sheets have a known PLA adhesion issue - and most owners have resorted to an initial soap and water wash to remove whatever factory residuals they ship with.  Several threads on that.   </p><p>All I can end with is your PEI sheet looks dirty and oxidized.  I am not surprised PLA is not sticking to it.</p><p>My nearly two year old PEI sheet looks like this - and it's the only side I use... I used a brim on that part because I had modified the model to have a hollow under the base for adding weights - the base only had a 2 mm rim.  </p><p><a href="https://forum.prusa3d.com/wp-content/uploads/2019/08/Untitled2.jpg"><img class="alignnone size-medium wp-image-3605" src="https://forum.prusa3d.com/wp-content/uploads/2019/08/Untitled2-291x300.jpg" alt="" width="291" height="300" /></a></p>]]></content:encoded>
                        <category domain="https://forum.prusa3d.com/forum/original-prusa-i3-mk3s-mk3-hardware-firmware-and-software-help/">Hardware, firmware and software help</category>                        <dc:creator>--</dc:creator>
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                        <title>RE: Unable to determine what&#039;s causing this issue</title>
                        <link>https://forum.prusa3d.com/forum/original-prusa-i3-mk3s-mk3-hardware-firmware-and-software-help/unable-to-determine-whats-causing-this-issue/paged/2/#post-162713</link>
                        <pubDate>Tue, 10 Sep 2019 19:55:04 +0000</pubDate>
                        <description><![CDATA[I did a full turn with the nozzle because of this text in the instructions:Then, unscrew the nozzle a full turn. This will leave a little space to tighten after screwing in the heat break.As...]]></description>
                        <content:encoded><![CDATA[<p>I did a full turn with the nozzle because of this text in the instructions:</p><blockquote><p>Then, unscrew the nozzle a full turn. This will leave a little space to tighten after screwing in the heat break.</p></blockquote><p>As I mentioned, I did have a new textured PEI sheet that I tried ... and that also failed in nearly an identical way. </p><p>Since adjusting the nozzle didn't change the outcome, it does seem like there's some other problem unfortunately. :(</p><p>Unfortunately, it seems like this is a giant waste of time and useless printer at this point. It's too bad that these things can be so difficult to troubleshoot and fix consistently.  I've spent a phenomenal amount of time with it. 😖 I wish Prusa could help more. I'm glad I got quite a few good prints out of it over the last year. </p><p>Thanks for trying.</p><p>   </p><p> </p>]]></content:encoded>
                        <category domain="https://forum.prusa3d.com/forum/original-prusa-i3-mk3s-mk3-hardware-firmware-and-software-help/">Hardware, firmware and software help</category>                        <dc:creator>Aaron C</dc:creator>
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                        <title>RE: Unable to determine what&#039;s causing this issue</title>
                        <link>https://forum.prusa3d.com/forum/original-prusa-i3-mk3s-mk3-hardware-firmware-and-software-help/unable-to-determine-whats-causing-this-issue/paged/2/#post-162693</link>
                        <pubDate>Tue, 10 Sep 2019 18:49:16 +0000</pubDate>
                        <description><![CDATA[Text advice is sometimes problematic.  The nozzle now looks a bit extended.  The E3D-V6 instructions say 1/4 to 1/2 turn out.  Your nozzle is looking like a full turn.  But that small delta ...]]></description>
                        <content:encoded><![CDATA[<p>Text advice is sometimes problematic.  The nozzle now looks a bit extended.  The E3D-V6 instructions say 1/4 to 1/2 turn out.  Your nozzle is looking like a full turn.  But that small delta probably isn't the root cause.  </p><p>PLA sticks to a clean PEI sheet very well.  Perhaps it is time to buy a new sheet, do the initial cleaning and see how it goes.  </p><p>Some report that a light sanding of the sheet with 1000 grit sand paper works for those who can't get the sheet clean.  I don't recommend it because I've always been able to get the sheet sticky again with soap and water and once in a while resort to acetone to remove the white oxide residue that happens with time.  </p><p>At this point I don't believe I am helping.  Maybe someone else has suggestions.</p>]]></content:encoded>
                        <category domain="https://forum.prusa3d.com/forum/original-prusa-i3-mk3s-mk3-hardware-firmware-and-software-help/">Hardware, firmware and software help</category>                        <dc:creator>--</dc:creator>
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                        <title>RE: Unable to determine what&#039;s causing this issue</title>
                        <link>https://forum.prusa3d.com/forum/original-prusa-i3-mk3s-mk3-hardware-firmware-and-software-help/unable-to-determine-whats-causing-this-issue/paged/2/#post-162651</link>
                        <pubDate>Tue, 10 Sep 2019 12:47:42 +0000</pubDate>
                        <description><![CDATA[Still no luck.  😕 I adjusted the nozzle. I ran the PID calibration and tweaked the Live-Z.I cleaned and cleaned the Prusa printing surface and did a print ... it failed and became unstuck ev...]]></description>
                        <content:encoded><![CDATA[<p>Still no luck.  😕 </p><p>I adjusted the nozzle. </p><p><a href="https://forum.prusa3d.com/wp-content/uploads/2019/09/signal-2019-09-08-142607.jpeg"><img class="aligncenter size-medium wp-image-4774" src="https://forum.prusa3d.com/wp-content/uploads/2019/09/signal-2019-09-08-142607-225x300.jpeg" alt="" width="225" height="300" /></a></p><p><a href="https://forum.prusa3d.com/wp-content/uploads/2019/09/signal-2019-09-08-142459.jpeg"><img class="aligncenter size-medium wp-image-4776" src="https://forum.prusa3d.com/wp-content/uploads/2019/09/signal-2019-09-08-142459-300x207.jpeg" alt="" width="300" height="207" /><br /></a></p><p>I ran the PID calibration and tweaked the Live-Z.</p><p>I cleaned and cleaned the Prusa printing surface and did a print ... it failed and became unstuck eventually. </p><p>I also tried a <a href="https://www.printedsolid.com/products/thekkiinngg-prusa-i3-mk3-s-mk2-5-double-sided-pei-textured-powder-coated-mk3-spring-steel-sheet-v4-version-4" target="true">textured 3rd party printing </a>surface I'd bought a few months ago when the printer was still chugging away -- I'd never used it though (and adjusted the live-z for that surface). I followed the directions for it exactly. The print failed and became unstuck. </p><p>I was trying a <a href="https://www.thingiverse.com/thing:2080224" target="true">retraction test</a> print this morning and noticed that the surface of the print on layer 3 or 4 was looking rough and fuzzy... I'm not sure if that's indicative of anything. I've got the extrusion modifier still set to 1.025 for the filament I'm using. The part was starting to unstick as it printed. It prints so fast it's hard to tell, but it's almost like it was pushing into the existing filament rather than just putting a layer of filament down. </p><p><a href="https://forum.prusa3d.com/wp-content/uploads/2019/09/signal-2019-09-10-073258.jpeg"><img class="aligncenter size-medium wp-image-4775" src="https://forum.prusa3d.com/wp-content/uploads/2019/09/signal-2019-09-10-073258-225x300.jpeg" alt="" width="225" height="300" /></a></p><p> </p><p> </p><p> </p>]]></content:encoded>
                        <category domain="https://forum.prusa3d.com/forum/original-prusa-i3-mk3s-mk3-hardware-firmware-and-software-help/">Hardware, firmware and software help</category>                        <dc:creator>Aaron C</dc:creator>
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                        <title>RE: Unable to determine what&#039;s causing this issue</title>
                        <link>https://forum.prusa3d.com/forum/original-prusa-i3-mk3s-mk3-hardware-firmware-and-software-help/unable-to-determine-whats-causing-this-issue/paged/2/#post-162052</link>
                        <pubDate>Fri, 06 Sep 2019 18:05:35 +0000</pubDate>
                        <description><![CDATA[And - since you&#039;ve replace the hot end components - have you run a PID calibration?  This compensates the printers thermal response to thermal ramps and step changes, like layer 1 to layer 2...]]></description>
                        <content:encoded><![CDATA[<p>And - since you've replace the hot end components - have you run a PID calibration?  This compensates the printers thermal response to thermal ramps and step changes, like layer 1 to layer 2 where the nozzle temp is changed 5 or 10c and the print fan kicks on.  There are cases where this causes a dramatic drop in nozzle temp and extrusion problems for quite a while after the temp change.  </p>]]></content:encoded>
                        <category domain="https://forum.prusa3d.com/forum/original-prusa-i3-mk3s-mk3-hardware-firmware-and-software-help/">Hardware, firmware and software help</category>                        <dc:creator>--</dc:creator>
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                        <title>RE: Unable to determine what&#039;s causing this issue</title>
                        <link>https://forum.prusa3d.com/forum/original-prusa-i3-mk3s-mk3-hardware-firmware-and-software-help/unable-to-determine-whats-causing-this-issue/paged/2/#post-162049</link>
                        <pubDate>Fri, 06 Sep 2019 18:01:38 +0000</pubDate>
                        <description><![CDATA[Old filament that concentrates on the nozzle can cause problems and increase the chances of new layers sticking better to the nozzle than the part. But I&#039;d rate it lower on the list of cause...]]></description>
                        <content:encoded><![CDATA[<p>Old filament that concentrates on the nozzle can cause problems and increase the chances of new layers sticking better to the nozzle than the part. But I'd rate it lower on the list of causes.  But you can use a paper towel and heat the nozzle and wipe most of the plastic off the nozzle pretty easily. I also will heat the nozzle to about 100c and push an old part into the nozzle - it sticks to the warm plastic and then I let is cool and everything pulls off (think external cold pull). </p><p>The only thing that looks odd about your hot end is the HEX on the nozzle seems embedded to far into the heater block. You might check to make sure the HEX portion does not touch the block. It should stand off a 1/4 turn minimum.  If it is too high, too tight to the block, the heat break is too high and might cause problems by not seating fully against the nozzle. </p><p>This is the gap that should be there.</p><p><a href="https://forum.prusa3d.com/wp-content/uploads/2019/05/E3D-V6_Assembly-1.jpg"><img class="alignnone size-medium wp-image-664" src="https://forum.prusa3d.com/wp-content/uploads/2019/05/E3D-V6_Assembly-1-300x225.jpg" alt="" width="300" height="225" /></a></p>]]></content:encoded>
                        <category domain="https://forum.prusa3d.com/forum/original-prusa-i3-mk3s-mk3-hardware-firmware-and-software-help/">Hardware, firmware and software help</category>                        <dc:creator>--</dc:creator>
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                        <title>RE: Unable to determine what&#039;s causing this issue</title>
                        <link>https://forum.prusa3d.com/forum/original-prusa-i3-mk3s-mk3-hardware-firmware-and-software-help/unable-to-determine-whats-causing-this-issue/paged/2/#post-162028</link>
                        <pubDate>Fri, 06 Sep 2019 17:17:06 +0000</pubDate>
                        <description><![CDATA[The 60mm circle you provided is 2 layers high. I let the print finish with the extrusion modification after seeing the first one failed (I hadn&#039;t noticed when slicing it that it wasn&#039;t just ...]]></description>
                        <content:encoded><![CDATA[<p>The 60mm circle you provided is 2 layers high. I let the print finish with the extrusion modification after seeing the first one failed (I hadn't noticed when slicing it that it wasn't just a single layer high). </p><p>I don't know why there are loose strands unfortunately. The strands aren't always adhering to the previous layer. I only made the one change between the two prints, the extrusion multiplier. </p><p>I think these issues were starting to happen before disaster struck and caused the damage that resulted in me rebuilding parts of the extruder assembly. I did follow the guide for the E3d-v6 that was provided by Prusa to me. </p><p>What visual signs should I be looking for to determine I'd need to do the acetone scrub? I need to wait on buying more parts but could try the scrub.</p><p>There's no audible clicking during extrusion that I've heard in some YouTube videos.</p><p>Here's what I bought to replace:</p><table class="table table-bordered"><tbody><tr class="item"><td class="bold">--</td><td class="return_quantity"><div class="clearfix return_quantity_buttons"> </div><span class="order_qte_span editable"><label for="cb_666032">MK3 Print Fan (5V)</label></span></td><td class="price"> </td><td class="price"> </td></tr><tr class="item"><td><label for="cb_666033">REP-E3D-HB6</label></td><td class="bold"><label for="cb_666033">E3D Heater Block V6</label></td><td class="return_quantity"><div class="clearfix return_quantity_buttons"> </div><label for="cb_666033"><span class="order_qte_span editable">1</span></label></td><td class="price"> </td><td class="price"> </td></tr><tr class="item"><td><label for="cb_666034">--</label></td><td class="bold"><label for="cb_666034">MK3 E3D 40W 24V Heater Cartridge</label></td><td class="return_quantity"><div class="clearfix return_quantity_buttons"> </div><label for="cb_666034"><span class="order_qte_span editable">1</span></label></td><td class="price"> </td><td class="price"> </td></tr><tr class="item"><td><label for="cb_666035">--</label></td><td class="bold"><label for="cb_666035">MK3/MK2S Hotend Thermistor</label></td><td class="return_quantity"><div class="clearfix return_quantity_buttons"> </div><label for="cb_666035"><span class="order_qte_span editable">1</span></label></td><td class="price"> </td><td class="price"> </td></tr><tr class="item"><td><label for="cb_666036">PAR-E3D-NOZ-040</label></td><td class="bold"><label for="cb_666036">E3D V6 Nozzle - Nozzle diameter : 0.4mm</label></td></tr></tbody></table><p> When trying to disassemble it, the heatbreak snapped in two pieces (there was a giant mass of hardened PLA filament). So, I also bought a </p><p><span class="order-list__item-title">Prusa MK3 Heatbreak</span></p><p>Prusa, via chat, provided me with the links and clarification I needed to reassemble the parts. </p><p>I took this photo last week when trying to troubleshoot the issue with Prusa chat. I don't have one right now without the silicone sock. (I've not used the sock during these recent tests).</p><p><a href="https://forum.prusa3d.com/wp-content/uploads/2019/09/signal-2019-09-02-115820.jpeg"><img class="alignnone size-medium wp-image-4661" src="https://forum.prusa3d.com/wp-content/uploads/2019/09/signal-2019-09-02-115820-300x225.jpeg" alt="" width="300" height="225" /></a></p><p>FYI - There's some filament "residue" baked in at the back -- it's not leaking, it's from the giant filament ball that destroyed the printer. It's cosmetic -- I scraped away what I could safely.</p>]]></content:encoded>
                        <category domain="https://forum.prusa3d.com/forum/original-prusa-i3-mk3s-mk3-hardware-firmware-and-software-help/">Hardware, firmware and software help</category>                        <dc:creator>Aaron C</dc:creator>
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