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PrusaControl and Slic3r PE crashes on launch  

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stephen.m29
(@stephen-m29)
New Member
PrusaControl and Slic3r PE crashes on launch

When I launch the app it won't opens and generates this error.

Slicer
Problem signature:
Problem Event Name: APPCRASH
Application Name: slic3r.exe
Application Version: 1.41.3.0
Application Timestamp: 5c61b0d9
Fault Module Name: ig8icd64.dll
Fault Module Version: 10.18.14.4432
Fault Module Timestamp: 57081541
Exception Code: c0000005
Exception Offset: 0000000000545c35
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 3983
Additional Information 2: 398374769b8a598581b8850a2cb427ea
Additional Information 3: a079
Additional Information 4: a079e64b2af6211eefbb51b5f11dd410

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PrusaControl
Problem signature:
Problem Event Name: APPCRASH
Application Name: PrusaControl.exe
Application Version: 0.0.0.0
Application Timestamp: 00000000
Fault Module Name: ig8icd64.dll
Fault Module Version: 10.18.14.4432
Fault Module Timestamp: 57081541
Exception Code: c0000005
Exception Offset: 0000000000545c35
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: e2cc
Additional Information 2: e2cc1358e4bfb0fe08ac4efd285ab4f9
Additional Information 3: f135
Additional Information 4: f1355ac9d66785661f98576903c4ad9c

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

No clue what to do. Tried reinstalling it, rebooting. Same.

Posted : 04/04/2019 7:13 pm
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(@)
Illustrious Member
Re: PrusaControl and Slic3r PE crashes on launch

ig8icd64.dll looks to be an Intel Graphics driver file, nothing to do with Slic3r ... you may want to investigate what else you have installed that might be conflicting; and make sure you have the latest drivers for your computer.

Posted : 12/04/2019 1:49 am
Vojtěch Bubník
(@vojtech-bubnik)
Member Admin
Re: PrusaControl and Slic3r PE crashes on launch

As a last resort, with the Slic3r-1.42.0-beta1 you may try to copy the opengl.dll from the MESA directory directly into the Slic3r directory. This will replace the system OpenGL graphics driver with a software renderer. Please understand that Slic3r user interface will run much slower with the software renderer, therefore an update of your graphics card drivers is preferable.

Posted : 12/04/2019 1:27 pm
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