Power supply died
Hi there,
My Power supply died with a large spark. I sent a message via the website form a week ago but did not hear from anyone.
Can someone please get back to me?
thanks!
Re: Power supply died
Use the live chat function on the store. Email is probably overwhelmed with queries and that will get you a faster answer and replacement. This is a community forum; we can't help you get replacements directly.
Re: Power supply died
contact prusa online chat system 24/7 support
log into your account on one of the prusa store pages and in the bottom right corner you will see the Chat system box click in it enter your Invoice number for you Prusa and start the chat system they do an excellent job and will take good care of you.
Re: Power supply died
Great thanks, I sent them emails 3 different ways and did not get a reply, the 24h chat was there quickly and could help.